Vacancy: Sales Trainer (Kenya, Tanzania)
Duty Station:Nairobi, Dar es Salaam
Basic Purpose:To impart knowledge on products, processes & systems and skill the role holders on the Company’s ways of working and thus enable them to achieve defined business metrics.
Principle Accountabilities:Duty Station:Nairobi, Dar es Salaam
Basic Purpose:To impart knowledge on products, processes & systems and skill the role holders on the Company’s ways of working and thus enable them to achieve defined business metrics.
Operations:
- Timely sign off
of the training calendar.
- Ensure that the
training is delivered on time with the minimum defined number of people.
- Conducting the
steering council meeting with the client representative as per the defined
calendar.
- Responsible for
effective communication with business. Should act as a bridge to bring the
market realities to business and translate the business strategies at the
ground level for implementation.
Knowledge
and Skill Enhancement:
- Effective
training delivery as per the defined Training Man-days target.
- Evaluating the
extent of knowledge enhancement by conducting Job Knowledge Quiz’s
- Impacting
productivity of sales personnel by enhancing their sales skills
- Continuous
improvement in training delivery and content by analyzing PTR and feedback
scores.
Customization
of Content:
- Understand and
study the business challenges and the market reality of the region
operating in.
- Update one’s
knowledge on country’s laws and regulations so as to customize content
accordingly which helps the sales staff to sell products and resolve
customer queries while complying with the local laws.
- Get an in-depth
understanding of the training requirements of the sales staff so as to
modify the content accordingly.
The
ideal candidate should:
- Be in possession
of a Graduate or Post Graduate qualification from a recognised university
- Have a minimum
of 5-7 years CS experience, with at least 2 in the telecom sector
- Strong
Communication Skills – Both written and spoken
- People person
who has the ability to create bonds easily and quickly
- Good
Presentation Skills
- Ability to
engage and build relations with multiple stakeholders, including trainees,
Managers, etc
- Expert in MS-
Office
- Capacity to
present self as a mentor who can be looked up to for guidance and
knowledge
Application
Process
Interested candidates are requested to submit their applications on e-mail, together with the latest copy of CV, day time telephone number and details of their current remuneration to: recruit@idp-ea.com so as to be received on or before Tuesday 10th April 2012.
Interested candidates are requested to submit their applications on e-mail, together with the latest copy of CV, day time telephone number and details of their current remuneration to: recruit@idp-ea.com so as to be received on or before Tuesday 10th April 2012.