We are a well established Tour Company (Nairobi), having been in
business for nearly 15 years and specializing in tailor made tours / safaris
throughout East Africa.
With our fleet of 4 x 4 vehicles and excellent services to both local and foreign visitors, we have found a market niche for photographers and FIT clients.
Due to expansion we are looking to employ 1 Operations / Reservations
Officer with
immediate effect in our branch office in Arusha, Tanzania.With our fleet of 4 x 4 vehicles and excellent services to both local and foreign visitors, we have found a market niche for photographers and FIT clients.
The applicant must be able to do quotations in excel, combined with writing detailed itineraries for tailor made safaris.
He / She must be able to convert inquiries from clients, both on phone and on e-mail into actual Sales.
All booking files must be kept in perfect order and follow ups must be made to ensure that no opportunity for a sale is missed out on.
Excellent tours knowledge (East Africa wide) and an excellent command of the English Language form the basis of our requirements.
The applicant must be able to handle inquiries for Tanzania.
Duties include:
- Responding
to inquiries on both e-mail and phone
- Handle
FIT and agent inquiries
- Work
in a busy environment and be ready to go "the extra mile"
- Ready
to work long house and half days on Saturdays
- Have
a diploma / degree in Tourism related fields
- Must
have experience of a min. 3 years in the position of a tours consultant
- Computer
literate in word, excel, Microsoft Outlook
- Design
packages for local tourism
- Ensuring
that all travel arrangements run according to plan
- Making
accommodation bookings, flight reservations and organizing excursions
- Compile
costing / logistics for driver’s imprests
- Issue
Driver’s itineraries
- Driver/guide
briefing for safaris
The lady / gentlemen must possess the following qualities:
- Be
smartly dressed and presentable
- Have
an excellent command of the English Language
- Must
be articulate and well spoken, confident
- Must
be organized, highly efficient, reliable and diligent
- Must
have excellent tours knowledge
- Must
be able to work in a busy environment under minimal supervision
- Must
possess a strong sense of responsibility and perfection
- Flexible
and know how to problem solve
- Candidate
should preferably be Tanzanian or have a work permit/ married to a
Tanzanian
Pls. contact:
Gabriele Nowak
Sunworld Safaris Ltd.
E-mail: info@sunworldsafaris.com
Gabriele Nowak
Sunworld Safaris Ltd.
E-mail: info@sunworldsafaris.com