Quality Manager Job in Nairobi, Kenya


Posted: 23rd April 2012
Location: Nairobi, Kenya
Function: Operations
Closing date: 30th April 2012

Our client, an integrated commercial security printer and papermaker is looking for a candidate to fill the position of a Quality Manager.

Quality Manager Position


Reporting to the Head of Operations, the position holder will be responsible for:
  1. Developing, revising and implementing quality standards and procedures across the organisation.
  2. Building on existing standards to ensure that high levels of customer satisfaction are maintained.
  3. Implementation of systems that facilitate productivity, improve processes and efficiency, such as quality improvement plans, training observations, assessments, monitoring and reviews.
Key Responsibilities:
  • Ensure and improve product quality through the management and control of quality systems and procedures.
  • Conduct Process Failure Mode Effect Analysis (PFMEA)
  • Translate and develop customer requirements into control plans and ensure adherence to these plans throughout the process
  • Ensure that the causes of customer complaints are identified and robust actions are introduced to stop re-occurrence.
  • Maintain the factory non-conformance register and ensure the process is adequate and all actions are completed in a timely manner.
  • Measure quality performance and report on improvement and corrective action activities.
Qualifications and Experience:
  • Relevant degree in Science/Engineering or equivalent
  • Detailed knowledge of Quality Management Systems e.g. ISO9001 and subsequent upgrades.
  • At least five years of experience, two of which must be in a similar position.
  • Prior Experience of establishing or ongoing management of a Product Quality development plan
  • Experience of applying Lean and Six Sigma tools and techniques and developing that capability in others.
If you have the requisite experience and qualification for this role, we would like to hear from you. 

Please email your application letter together with a copy of your updated curriculum vitae to 


before close of business 28th April 2012.