Business Relationship Manager – Retail Banking
Duties and Responsibilities
Duties and Responsibilities
- Preparing
& implementing sales plan/activities to acquire, expand and retention
of profitable relationships
- Identifying
and evaluating potential customers’ financial and service needs and
recommend product/service offerings in liaison with Product Development
Manager.
- Identifying
and developing new profitable business relationship.
- Tracking
and analyzing sales performance for Nairobi branch managers and
implementing correcting or reinforcing action.
- Monitoring
and maximizing retention and revenue through appropriate use of MIS
systems and tools
- Planning
and implementing campaigns for sales promotions
- Drawing
and implementing customer calling diaries for Nairobi branch managers.
- Managing
the Nairobi Branches sales teams to achieve set sales targets
- Leading,
directing, motivating, training, coaching and developing the Nairobi
Branches sales teams
- Managing
compliance to sales and service, credit and lending policies for the
Nairobi Branches.
- Ensure
KYC and AML compliance.
- Distributing
and monitoring of market information to maximize our market share
- Performance
management for the Nairobi Branches sales and service team; leave
schedules and other administrative activities.
- Work
with support departments especially credit, treasury, operations and IT to
ensure effective product and service delivery to customers.
Minimum Qualifications and Experience
- A
University Degree in Finance or Business Management
- Must
have worked in the bank for at least 5 years particularly in relationship
management.
- Professional
qualifications in Accounting, Marketing and/or Banking such as CKA(K),
CIM, ACIB, or AKIB will be an added advantage.
- A
Proven record in the delivery of business targets
Personal Profile
- Excellent
communication and interpersonal skills.
- Sales
and negotiating skills.
- Excellent
analytical skills.
- Should
have a business development mindset.
- Should
be result oriented, with ability to work under pressure and deliver on
time.
- Willing
to travel widely within Kenya.
- Well
versed with KYC/AML compliance requirements
- Well
versed in the Banks products (state the products or services)
Deadline: 16/04/2012
Email: recruit@odumont.com
Email: recruit@odumont.com