Aberdare Safari Hotels [ASH] manages the Outspan Hotel in Nyeri,
the Treetops Lodge in Aberdare National Park and the Shimba Lodge in Shimba
National Reserve with a head office in Nairobi.
ASH is seeking to recruit young and dynamic individuals to fill the following positions;
Sales
Manager ASH is seeking to recruit young and dynamic individuals to fill the following positions;
Based in Nairobi
Key responsibility for this position is to ensure that the top line targets for corporate and conferencing segment is achieved.
This position will require an individual who is ambitious, and with a thirst for success.
The position will report to the Group Sales Manager:
Job Description
- In
charge of group corporate business for the group.
- Ensure
that segment targets are met on a monthly basis at all units
- Grow
conferencing business through new accounts and repeat business at all
units.
- Participate
in annual business plans specifically taking lead on corporate/conference
business plans.
- Guide
management on pricing dynamics for this segment based on market trend and
business needs.
- Manage
discounting to this segment within the set policy
- Develop
incentive programs to ensure we attract business from our competitive
destinations.
- Prepare
and circulate monthly corporate and conferencing report.
- Create
corporate database usable for making timely management decisions.
- Ensure
that you maintain good relations with all key contacts people at the
different organizations
- Professionally
participate and represent company in various relevant meetings or social
gatherings
- Develop
workable growth strategies to ensure continuous growth
- Target
high yield conference targets so as to maximize on revenue.
- Manage
direct reports to ensure productivity.
- Keep
abreast with competition and emerging trends within the country.
- Continuously
develop retention/incentives strategies to ensure we retain and grow
repeat business.
Ideal Candidate should possess following qualifications and
attributes:
- At
least 5 years sales experience within the hotel or service industry in a
similar position.
- Proficient
in basic computer office packages
- Degree
in sales/marketing or equivalent
- Ability
to work under minimum supervision
- Highly
networked individual
- Ability
to attend social meetings and professionally tap into business potential
- Confident
individual with ability to make public power point presentations with
ease.
- Good
communication skills both written and verbal
- Strong
in leadership and problem solving.
- Drive
to achieve results.
Front Office Manager
The Front Office Manager is responsible for the overall Guests’ Reception and Billing.
The position reports to the General Manager.
Key roles and responsibilities include;
The Front Office Manager is responsible for the overall Guests’ Reception and Billing.
The position reports to the General Manager.
Key roles and responsibilities include;
- Ensuring
delivery of quality services by standardization, deployment, monitoring
and enforcement of existing and new operating systems and procedures.
- Definition
of supplies & products specifications including quantity, quality
& cost to meet guest expectations and desired business performance
objectives.
- Ensuring
high cleanliness and maintenance standards of physical facilities,
Furniture, Fixtures and equipment within the departmental areas.
- Conducting
audits and inspections and identifying opportunities to improve
individual, departmental staff and overall business performance.
- Preparation
of annual business plans including departmental objectives, Goals,
strategies, measures, action program and budgets in line with set
corporate objectives.
- Leading
departmental revenue enhancement reviews including promotional activities,
selling techniques, targets and incentives deployment to staff.
- Developing
organization capacity through staff recruitment, training, career
advancement, motivation and high professional standards, discipline and
work ethics.
- Ensuring
compliance to Health, safety and environmental standards for both
industrial and regulatory requirements and other business legal
requirements affecting the department.
- Leading
departmental cost optimization reviews including expenses consumption
tracking in relation to business volumes and delivering cost saving
initiatives.
- Maintaining,
developing and deploying departmental management information
systems/templates with reports submission as per set timelines.
Ideal Candidate should possess following qualifications and
attributes:
- Young
Individual (<30 Years +/-)
- Diploma
in Hotel Management ideally from Kenya Utalii College or a Degree in Hotel
Management or equivalent
- 1
year exposure in a similar position in a 4 star hotel/lodge
- Excellent
Communication as well as Customer Care Skills
- Salesmanship
and Analytical Skills
- Works
well independently as well as with a team
- Knowledge
of a foreign language an added advantage
Restaurant Manager
The Restaurant Manager is responsible for the Bar, Wine, Food and Room service for Customers in the Restaurant and Guest Rooms.
This position reports to the Food & Beverage Manager.
Key roles and responsibilities include;
The Restaurant Manager is responsible for the Bar, Wine, Food and Room service for Customers in the Restaurant and Guest Rooms.
This position reports to the Food & Beverage Manager.
Key roles and responsibilities include;
- Overseeing
the Food and Beverage service and sales in the restaurant to ensure
maximum guest satisfaction.
- Enforcing
set F&B Service procedures and participating in development &
deployment of new Standard Operating Procedures
- Maintaining
continuous guest contact in the restaurant in order to understand and meet
their needs.
- Determining
restaurant equipment specifications, pars and ensuring their proper care
and control.
- In
charge of restaurant ambience & facilities including hygiene,
lighting, maintenance and entertainment.
- Participating
in setting the annual budget for the restaurant.
- Enhancing
F&B sales through sales techniques, merchandising, targets and
incentive to Restaurant staff.
- Controlling
F&B Sales in the restaurant through Captain Orders /Bar Chits and
settlement of guest Bills.
- Controlling
costs through monthly reviews of guest supplies, equipment, cleaning
supplies & other expenses.
- Planning
staff schedules, covers forecasts and operating equipment levels needed to
deliver quality services.
- Resolving
guest requests and complaints effectively and efficiently
- Compiling
and submitting periodic restaurant reports as required.
- Undertaking
staff induction, training and appraisals to ensure high performance and
productivity.
Ideal Candidate should possess following qualifications and
attributes:
- Young
Individual (<30 Years +/-)
- Diploma
in Hotel Management ideally from Kenya Utalii College with credit in Food
& Beverage Production and Service.
- Minimum
6 months exposure in a 4 star hotel/lodge
- Excellent
Communication as well as Customer Care Skills
- Good
Interpersonal Skills
- IT
proficiency
- Training
skills
- Knowledge
of a foreign language, Events management and Accounting an added advantage