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Reservations Assistant Job in Kenya (KShs 25K - 30K)

Reservations Assistant 

Locations: Wilson Airport

Type of contract: Fixed Term

The ideal candidate must have a background in reservations, basic accountancy and flight operations / dispatch.

  • Getting information about areas of interest in order to target more clients in particular seasons.
  • Making arrangements for clients’ travel programs.
  • Handle Campi Ya Kanzi airplane and lodge bookings
  • Procure clients by marketing the camp
  • Giving answers to enquiries by clients and advising them accordingly regarding bookings and reservations.
  • Assisting customers who encounter problems in obtaining booking or operating self-service equipment
  • Telephone and VHF Radio operations
  • Company aircraft operations; Loading and offloading, basic fuelling, weights and balance
  • Managing of the orders received from the camps; food and supplies
  • Documentation to the camps
  • Liaising with Pilots
  • Flight planning; The Department will produce the flight plan in liaison with the pilot and make sure is delivered in time to the competent authority, likewise with passenger’s manifests & passenger tickets for Customs.
  • Daily office duties; clerical & such as cleaning the office.
  • Book keeping
  • Meet and Greet in Wilson
  • Liaise with Reservationist to substitute during off, therefore be familiar with the reservation system.
  • Any other duties that may be allocated by the office manager.
  • Diploma in Tourism related fields. A university degree is an added advantage
  • At least 2years experience in the featured post
  • Ability to work long hours & under pressure
  • Excellent communication & bargaining skills
Salary: Gross KES 25,000 on probation and KES 30,000 on hiring and confirmed.

Urgent position.

Contact: send updated resume and cover letter attaching relevant certificates and passport photo to

Closing date: 30th March 2012.

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