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Business Development Manager (Sales & Distribution) Job in Kenya

Heritage Insurance Company is one of the leading general insurance companies in the region and part of CfC Insurance Holdings.

We are rated AA - by Global Rating Company (GRC) for amongst other reasons, our high claims paying ability. This is one of the highest international ratings awarded to a Kenyan insurer.

The company was also awarded the 2010 Association of Insurance Brokers of Kenya BIMA Award for being best in Claims settlement category.

We invite applications from suitable candidates for the following vacancy:

Business Development Manager - Sales & Distribution

Reporting to the Executive Director

Key Duties and Responsibilities

  • Management of renewals/business retention
  • Marketing Strategy Formulation and Implementation
  • New Business Acquisition
  • Product Development
  • Identification of New Business opportunities (other than brokers/agents)
  • Market Research and Intelligence
  • Customer service and Complaints handling
  • Preparation of annual premium budget and setting up strategies to achieve the same
  • Managing Credit control
  • Advising the Executive Director on issues pertaining to the business
  • Appointment of New Business sources including brokers and agents
  • Events handling and co-ordinating e.g. golf tournaments, trade fairs etc
  • Establish and maintain a good relationship with the brokers, agents and clients. Likewise maintain close liaison with other departments in the organisation.
  • Contribute as a member of the management team to the development of operational policies for the achievement of the corporate plans as stipulated in the Company Three year Business Strategy.
  • The fostering and maintenance of good corporate image through liaison with all competitors, intermediaries and the general public
  • Attendance of all scheduled meetings to facilitate smooth operational procedures
  • Ensure all statutory and regulatory requirements are met in a timely manner
  • Developing and training of new staff members in the department
  • Ensure that Performance Management process is embraced and continuously being carried out within the departments for effective and efficient service to our customers with a view to achieve overall company business goals in line with the Company’s Business Plan.
  • A minimum of a Business related degree from a recognized University
  • A Masters degree will be an added advantage
  • A relevant professional qualification including ACII, ,CIM, a local diploma in insurance etc
  • At least Six (6) years in a busy and relevant environment
  • At least Three (3) years in a managerial position
  • Must be a self-starter, highly motivated and a team player
  • Must have sound analytical, negotiation, interpersonal and communication skills
  • Must be a good listener with excellent customer relation skills
  • Must be a good problem solver with strong decision making skills
  • Ability to plan, organize and prioritize (ability to work within strict deadlines)
  • Persons currently in direct contact with Brokers, agents and clients will have a distinct advantage
Interested candidates should address their application and a detailed resume to:

The Human Resources Manager
The Heritage Insurance. Co. Ltd,
P.O. 30390 00100, Nairobi

Please send to by Friday, 16 March 2012.

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