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Gulf African Bank Recruiting in 4 Positions


Gulf African Bank is one of the few fully Shariah compliant banks operating in this region. Our products address the needs of not just Muslims, but everyone in the market.

Some of our innovative products have won awards, and our customer service has been labeled exceptional.

We are more than just a financial service provider – we are a real partner in business.

We are currently inviting applications for the following vacant position:

1. Head of Corporate Banking 

Key Responsibility:


Reporting to the General Manager – Business, the Head of Corporate Banking will be responsible for the business growth, service delivery and administration of day-to-day operations of Corporate Banking Department.

Main tasks:

  • Develop Corporate Banking business in line with the Bank's business strategy and meet profit targets.
  • Participate in developing products that meet customers' needs and are satisfactory to Shariah law.
  • To provide a superior level of customer relations to promote sales and service culture through coaching, guidance and staff motivation.
  • To provide leadership, training and supervision of day-to-day operations to the department.
  • Ensuring the provision of high quality and timely service to customers.
  • Adhere to internal credit policies related to Corporate Banking and Product Development.
  • Maintain control of the team through setting goal sheet targets and action plans to measure performance.
Qualifications, skills and experience required:
  • A masters degree from a recognized university
  • Minimum 15 years working experience in general management and banking exposure
  • Understanding of Islamic Banking is critical
  • Islamic Banking experience is an added advantage
  • Strong leadership capabilities
  • Ability to execute strategy and deliver expected results
  • Thorough knowledge of relationship management
  • Sufficient knowledge in banking products, managerial and interpersonal skills with a sound business acumen.
2. Senior Credit Administration Manager 

Key Responsibilities:


Reporting to the Head of Risk, the Senior Credit Administration Manager will have the responsibility of ensuring that the pre and post-disbursement processes of approved credit facilities in the Bank are done within agreed SLAs and inconformity with Islamic banking, the Bank's Credit Policy and CBK Prudential Guidelines.

Main Tasks:
  • Ensure offer letters and master financing documents upon approval by the Management Credit Committee (MCC) are prepared within agreed SLAs.
  • Ensure all documentation is in compliance with approved checklists and facility approval conditions prior to disbursement.
  • Ensure that booking of credit facilities in the core banking system is done in strict adherence to the bank's Credit Policy, Islamic banking canons and CBK prudential guidelines.
  • Ensure that security documents are safely stored in fire proof cabinet at all times. Any movements in and out should be recorded in the security register.
  • Ensure that customers receive a superior level of service as per the agreed SLAs.
  • Generate MIS reports that monitor the compliance with approval conditions and ticklers.
  • Lead, support and develop the Credit Administration team of staff.
Qualifications, skills and experience required:
  • A university degree preferably in a business related or legal field
  • A minimum of 3 years experience in a leadership position in Credit Administration role in a Commercial Bank
  • Assertive and resilient with ability to lead the team to deliver results under pressure
  • Excellent report-writing skills and analytical abilities
  • Have a flair of attention to detail and a service mind-set
  • Knowledge of Shariah banking principles will be an added advantage
  • Sound knowledge of banking and understanding of internal Credit controls and processes
3. Corporate Relationship Officer

Key Responsibilities:


Reporting to the Corporate Relationship Manager, the Corporate Relationship Officer will assist in the development and maintenance of relationships with existing and potential Corporate customers while rendering quality service in accordance with the Bank's goals to attain growth, profitability and customer satisfaction.

Main Task:
  • To assist Relationship Managers manage corporate customer relationships within an assigned portfolio as well as developing the portfolio through increasing span of current relationships and searching new business through referrals.
  • To process credit applications for facilities including analysis of financial statements, industry structure, management expertise, risks, and to make recommendations regarding financing request, in consultation with the relevant Relationship Manager.
  • To visit with corporate clients and prospective clients as and when required, interview and analyze the financial structure of customers and prospects and recommend products or applicable services.
  • To prepare reports on existing facilities for revision, renewal and approval by immediate supervisors including call reports made to existing and prospective corporate accounts and reports on utilization of limits and account conduct.
  • To liaise with support function departments in order to facilitate for corporate clients transactions.
  • Adhere to general banks legal and regulatory procedures including as it pertains to "know your customer".
Qualifications, skills and experience required:
  • A university degree preferably in a business related field or a diploma in finance related fields with at least three years working experience
  • Qualification in Accounting will be an added advantage
  • Ability to research and analyze financial statements
  • Good knowledge of asset products, services, policies and procedures as well as cost accounting, financial and statistical analysis.
  • Ability to use various interpersonal styles and communication methods, depending on customer and situation, to gain their acceptance of a product or service.
  • Computer literate; fluency in Microsoft Office programs, Excel analysis.
  • Effective oral and written communication skills.
  • Ability to establish and maintain effective work relationships and contacts with professional and business organizations and develop teamwork with co-workers on other related units.
  • Strong problem-solving, negotiation & follow-up skills
4. SME Relationship Assistant, Mombasa 

Key Responsibilities:


Reporting to the SME Relationship Manager, the SME Relationship Assistant will assist in the development and maintenance of relationships with existing and potential SME customers while rendering quality service in accordance with the Bank's goals to attain growth, profitability and customer satisfaction.

Main Task:
  • To assist the SME Relationship Manager with day to day management of the SME Portfolio.
  • To assist in processing credit applications for facilities.
  • Preparation of periodic Head Office Returns
  • To attend to branch walk-in clients
  • To liaise with support functions for disbursement of facilities
Qualifications, skills and experience required:
  • A university degree preferably in a business related field
  • Banking Diploma or evidence of ongoing studies will be an added advantage
  • Advanced application of Ms Excel, power point and word
  • Ability to carry out basic analysis of financial statements
  • Interpersonal skills and ability to work without supervision.
  • Effective oral and written communication skills
Applications for these positions should be sent with detailed CVs and names of three referees to reach us on or before Friday 2nd March 2012 through our recruitment e-mail recruitment@gulfafricanbank.com. 

Hard copy applications will not be accepted

Only shortlisted candidates will be notified two weeks after closing date 

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