Directorate: Information
Communication Technology
Position: Director, Information Communication and Technology
Ref: NCWSC2012-005
Location: Headquarters-Kampala Road Industrial Area
Grade: 2
Reporting to: Managing
DirectorPosition: Director, Information Communication and Technology
Ref: NCWSC2012-005
Location: Headquarters-Kampala Road Industrial Area
Grade: 2
Supervises: Systems Application Manager, Database Administration Manager and Network Administration Manager
Broad Role: To plan, direct, manage and oversee the activities and operations of the ICT Directorate; administer the ICT budget, staff and give direction on technological advancements in all areas of business operations.
Duties and Responsibilities
- Develop
Information Technology strategy in support of the company’s mission and
core objectives
- Direct,
control and promote team work to motivate the staff in the Information
Technology department
- Develop
and maintain strong and positive client relations
- Develop
annual business plan and operating budget for the
department and set quarterly and annual targets
- Regularly
monitor and evaluate the department’s performance to maintain focus on the
set targets
- Regularly
monitor and evaluate the department’s performance to maintain focus on the
set targets
- Negotiate
service level agreements with both internal and external customers and
service providers and monitor service delivery to ensure the agreed
targets and standards are met.
Education, Professional Qualifications and Work Experience
- At
least 10 years experience in the ICT field of which 5 years should be at
Senior IT Management level
- Broad
knowledge in telecommunication access i.e. Cables- Fibre Optic,
Transmission and Radio, and experience in use of terminal devices e.g.
Telephone Handsets and Computers
- Prove
of formal training and knowledge in the field of wireless systems (e.g.
GSM, Wifi and Wimax)
- Experience
of managing multiple IT disciplines i.e. Networking, Data communication,
Programming, and software applications etc
- Degree
in Computer Science/Electrical Engineering/Telecommunication/ ICT
- Holders
of Msc in Information Systems or Computer Science will have a definite
advantage.
Required Skills and Competencies
- Go
getter capable of providing generation compliant technical IT solutions to
the company’s critical functions to boost efficiency, reliability, and
timely delivery of service
- Experience
in drafting and working under performance contract
- Experience
in use and management of integrated information management system
- Possession
of skills in productivity improvement, project contracting
and management
- A
proven track record of driving and defining complex IT strategy
- Experience
in budget planning and execution
- Exceptional
communication skills are essential in order to explain complex IT concepts
to non technical colleagues
- In
depth experience of negotiating with and managing third parties
- Ability
to work under pressure and meet deadlines
- Excellent
negotiation skills.
The Manager
Human Capital Advisory Services
The Kenya Institute of Management
P.O Box 43706 00100,
Nairobi Kenya
or dropped at
The Kenya Institute of management
2nd floor, Luther Plaza
Uhuru Highway/Nyerere Rd Roundabout
Only short listed candidates will be contacted.
Canvassing will lead to automatic disqualification.
Nairobi City Water & Sewerage Company (NCWSC) is an equal opportunity employer.