British - American is
a leading financial services Group in the country offering a wide range of
Insurance and Asset management services to individuals, small businesses,
corporations and government entities.
British - American is a Global financial services company with offices in London, Mauritius, Malta, Uganda and Kenya.
The Group has a long-heritage, providing financial services since 1920.
Companies within the group have been successful in providing investment
products & services and are market leaders in their respective
jurisdiction.British - American is a Global financial services company with offices in London, Mauritius, Malta, Uganda and Kenya.
As part of our growth strategy and to strengthen the team to achieve ambitious performance objectives, the Company wishes to recruit an experienced and innovative individual to fill the following positions.
4. Manager IT Business Analyst & Solutions Architect
Ref: BAG/BASA/2012
Job Purpose Summary:
Reporting to the Manager IT Innovation, the incumbent will be responsible for alignment of business requirements to satisfy the demands of the Group and the Operating Companies; Leading a highly customer focused and cost efficient team of business analysts, whose primary purpose is to collect, analyze, verify and consolidate business requirements.
The incumbent will also manage the solutions architecture function of IT, including establishing an Enterprise IT Architecture that will enable maximum automation as well as innovation
in business processes, products & services and in customer services operations.
Key Responsibilities
- Business
requirements analysis to produce common Requirement Specifications to
support the development and launch of innovative solutions and products.
- Technical
input to the definition of the design solution.
- Verify
& approve all design solutions to ensure the business requirement
hasbeen met.
- Ensure
requirements for new products & services are integrated into
allappropriate solutions developments.
- Participate
in the formulation of the IT strategy and roadmap.
Qualification, Skills and Experience
- Degree
in Science/computer science/Engineering/Business related.
- Professional
qualifications in Systems development, project management and IT
architecture
- 5+
years’ experience as a systems developer/business analyst in a busy IT
development environment, and at least 3 years in the Requirements Analysis
function & Solutions Architecting function
- Knowledge
of business strategy and of business implications of IT/Service solutions
roadmaps.
5. Manager Project Management Office
Ref: BAG/PRO/2012
Job Purpose Summary:
Reporting to the Group Chief Information Officer the incumbent will be responsible of managing all Group Projects in line with financial, time, quality and performance targets.
Key Responsibilities
Ref: BAG/PRO/2012
Job Purpose Summary:
Reporting to the Group Chief Information Officer the incumbent will be responsible of managing all Group Projects in line with financial, time, quality and performance targets.
Key Responsibilities
- Manages
the full project management life cycle for the implementation of
highly complex, large-scale, strategic IT and Business Corporate
initiatives
- Implements
established policies, system monitors and controls to ensure the
successful management and reporting of all corporate initiatives in the
Program
- Manages
allocation of resources within the program(s) to meet work fluctuations
and budget and time constraints in the delivery process.
- Manages
all aspects of the project/program management of a corporate initiative,
which may include: cost benefit analysis, work plans, functional and
technical designs, construction, testing and implementation.
Qualification, Skills and Experience
- Bachelor’s
degree in Computer Science, Business, or Engineering or equivalent
- Project
Management certificate (PMP) from PMI - (Preferred)
- 5
years’ technical Project Management experience in a dynamic
high-technology environment is a key to success in this position
6. Manager IT Infrastructure
Ref: BAG/ITI/2012
Job Purpose Summary:
Reporting to the Group IT Manager, Operations the incumbent will be responsible for the design, implementation and management of business support IT infrastructure.
Key Responsibilities
Ref: BAG/ITI/2012
Job Purpose Summary:
Reporting to the Group IT Manager, Operations the incumbent will be responsible for the design, implementation and management of business support IT infrastructure.
Key Responsibilities
- Providing
high-level support and technical expertise in networking terminology,
including WAN/Hardware, hubs, bridges and routers.
- Responsible
for installation, maintenance and providing expert support for the Group
servers and central computing services on platforms based on Windows and
Unix.
- Responsible
for Administering and managing the enterprise databases including Oracle
& SQL databases.
- Responsible
for developing and promulgating processes, policies and procedures for the
IT Infrastructure services and operations.
- Ensure
that all IT Infrastructure and related applications are designed,
implemented and managed to meet the business’ requirements
- Backup
& Recovery Management for the enterprise databases
Qualification, Skills and Experience
- Degree
in science/Engineering/Computer Science
- Networking
Certification - Cisco/Microsoft/Novell
- IT
Service Management - ITIL Certification
- Minimum
of 5+ years’ experience in a 24x7 service provider environment
- Knowledge
of software, hardware, systems administration, and network technology
- 3+
years’ experience in network design and implementation, LAN/WAN
interfacing, Security, protocol and TCP/IP, and server and network
infrastructure
7. Senior Systems Developer
Ref: BAG/SSD/2012
Job Purpose
The position reports to the Assistant Manager-System Development.
The incumbent will be responsible for design, development and 3rd line support of business Applications, ranging from user analysis, design and development to implementation and maintenance.
He/She will configure and/or customize business applications to meet business requirements using various database and software tools.
Key Responsibilities
Ref: BAG/SSD/2012
Job Purpose
The position reports to the Assistant Manager-System Development.
The incumbent will be responsible for design, development and 3rd line support of business Applications, ranging from user analysis, design and development to implementation and maintenance.
He/She will configure and/or customize business applications to meet business requirements using various database and software tools.
Key Responsibilities
- Work
directly with the IT support personnel and teams to resolve issues
identified and escalated during daily operations
- Performing
the necessary technical design and development functionality to ensure
that business application systems can be effectively developed and
implemented
- Capturing
of business applications information needs and mapping of the same to the
software and /or database components.
- Implementing
and testing database design and functionality and tuning for performance
- Create
test plans, test data sets and perform automated testing to ensure all
components of the developed systems meet specifications
Qualifications, Skills and Experience
- Degree
in Computer Science or technical related field
- Certified
Solution Developer
- 3+
years’ experience in Oracle applications development, which includes
system customization and report designs.
- 3+
years development experience with any modern programming tools/Platforms
- 3
years’ experience with RDMS preferably MS SQL Server, Oracle, Sybase, and
Informix
- Have
knowledge of Mobile infrastructure, Internet technologies, ecommerce and
e-payment technologies
- UNIX
user skills.
8. Service Desk Analyst
Ref: BAG/SDA/2012
Job Purpose
The position reports to the Assistant Manager-Service Desk.
The job holder will provide the end to end IT supports requirements for office automation, user computing, hardware, software and applications for the business users.
Key Responsibilities
Ref: BAG/SDA/2012
Job Purpose
The position reports to the Assistant Manager-Service Desk.
The job holder will provide the end to end IT supports requirements for office automation, user computing, hardware, software and applications for the business users.
Key Responsibilities
- Assist
in IT Service Desk operations
- Resolves
support tickets and issues
- Communicates
with customers on efforts and resolutions to tickets and issues.
- Escalates
support tickets and open issues to the appropriate team member(s) to
provide the swiftest of resolutions
- Participates
in execution of test plans for internal software applications
- Troubleshooting
and fixing system problems and service requests, and providing high-level
technical support for unresolved service desk issues
- Office
automation support and identification of requirements and ensuring
customer satisfaction
Qualification, Skills and Experience
- Degree
in science/Engineering/Computer Science
- Microsoft
Certified Professional — MCP
- ITIL
Certification
- Cisco
certification - CCNA
If this position is of interest to you, please email your
detailed curriculum vitae and covering letter explaining how you would meet the
demands of this challenging and exciting position giving full names and
contacts of 3 referees to hr@british-american.co.ke.
Hard copies will not be accepted.
Applications should be received not later than 22nd February 2012.
Hard copies will not be accepted.
Applications should be received not later than 22nd February 2012.