Position: Delivery Head - Projects
Location: Nairobi
Company Profile:
Our Esteemed Client is Africa's leading custom software application provider. They offer innovative software solutions to Government, NGO, and large Private organizations.
Has operations in Tanzania, Ethiopia, India, Kenya, Malawi, Mozambique, South
Africa, UAE, Uganda, USA, and Zambia, They also provide custom software
application, IT Products, BPO and IT Training to clients across the globe. Location: Nairobi
Company Profile:
Our Esteemed Client is Africa's leading custom software application provider. They offer innovative software solutions to Government, NGO, and large Private organizations.
Our client is highly people oriented, the leading custom software application development company in Africa, provides conducive work-environment and opportunity to lead & grow.
Roles & Responsibilities
- The
role will require the candidate to provide leadership to the Program
Managers / Project Managers in running the delivery and operations and
drive the architecture, build, testing, with an aim to meet and excel the
customer needs, as well as, internal needs, such as working closely with
the Sr. leadership team and achieve operational parameters.
- Has
to work closely & collaborate with Global Delivery Head, CEO, Head
sales /Practice Heads/ GM Sales in a collaborative manner to grow the
business cutting across various Industry verticals and Strategic Business
Units & Customer Units and ensure the delivery function runs successfully
as a self-contained Horizontal.
- Build
the foundation for all development and conceptualize different service
offerings & solutions to customer, as well as in ensuring the delivery
of services for customer contracted work. Would need to take ownership of
all key performance parameters to drive the operating margin of the
accounts that fall under the Horizontal.
- Conceive,
assess and develop the technology vision for the Horizontal
- Design
and implement frameworks for performance optimization, scalability,
security, reusability for delivery excellence and customer delight.
- Introduce
best practices in software development, agile methodologies and coding
standards; institute change when necessary and appropriate.
- Responsible
for establishing operating procedures, work assignments, planning, and all
project management activities across the horizontal.
- The
role would also need to closely work with CEO, Head sales /Practice Heads/
GM Sales/ Account Managers in business development, competency building
and complete responsibility & ownership for Delivery excellence in the
respective technology practice area.
Skills & Experience
- Experience
at customer site as onsite delivery manager or experience as Technology
Practice Head / Delivery Head for Horizontal or Industry verticals.
- Experience
of managing multiple customers across geographies.
- Fixed
Price project management, with SLA based delivery.
- Multi
vendor / SI Program management experience.
- Offshore
DM experience (should have handled a large enterprise accounts or multiple
small and medium sized accounts).
- Well-versed
with quality management processes.
- Any
leadership initiatives assumed Corporate level or at any
SBU/vertical/functional level, with a proven success in Good Networking
across the Industry.
- Proven
people leadership.
- Outstanding
communication skills, both oral and written, and both technical and non-
technical, and the ability to work with a diverse group of individuals in
a professional and service-oriented manner.
- Extensive
knowledge in developing applications in Microsoft ERP platforms.
Desired Qualifications:
- Overall
12+ experience in the industry with a minimum 8 years+ of experience
covering delivery management for either a large account or a set of
multiple accounts.
- Any
IT related degree with Computer Science specialization.
- Professional
qualification preferably a PMP certification.
Kindly also mention your current/ last salary and benefits.
Only shortlisted candidates will be contacted
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