A company that operates tourist camps in the Mara Area is
seeking a results driven Sales and
Reservations Consultant.
The successful person will be reporting to the Sales and Marketing Manager.
The person
The successful person will be reporting to the Sales and Marketing Manager.
The person
- Qualified
in the relevant area of the hospitality industry at the Diploma level from
a recognized institution.
- Not
less than 4 years working experience in a busy reservations office
especially for high-end camps located within Kenya
- Must
be computer literate and easily adapts to different bookings and
Reservation systems.
- Must
have good communication skills and customer service.
- Experience
and competence in the use of CRM is an added advantage.
- Must
be very familiar and comfortable with developing itineraries and costing.
- Must
understand in depth tourism in East Africa and operations of the travel
industry.
- Practical
knowledge and experience in the sales and reservations of hospitality
units in the Masai Mara is an added advantage.
- Be
ready to work as team with the rest of the Reservations staff and the
entire office staff as a whole.
- Must
be able to work with minimum supervision.
Key responsibilities
- Ensure
that daily Bookings and Reservations activities under your responsibility
are carried out in a satisfactory way with the highest possible quality
and minimal errors.
- Prepare
and respond on all requests and inquiries (phone/ email) from partners and
clients in the highest professional manner within the response time
stipulated by the Company, in this case within 24 hrs.
- Participation
in sales and marketing promotions.
Only shortlisted candidates will be contacted.
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