Sales and Reservations Consultant Job in Kenya

A company that operates tourist camps in the Mara Area is seeking a results driven Sales and Reservations Consultant. 

The successful person will be reporting to the Sales and Marketing Manager.

The person
  • Qualified in the relevant area of the hospitality industry at the Diploma level from a recognized institution.
  • Not less than 4 years working experience in a busy reservations office especially for high-end camps located within Kenya

  • Must be computer literate and easily adapts to different bookings and Reservation systems.
  • Must have good communication skills and customer service.
  • Experience and competence in the use of CRM is an added advantage.
  • Must be very familiar and comfortable with developing itineraries and costing.
  • Must understand in depth tourism in East Africa and operations of the travel industry. 
  • Practical knowledge and experience in the sales and reservations of hospitality units in the Masai Mara is an added advantage.
  • Be ready to work as team with the rest of the Reservations staff and the entire office staff as a whole.
  • Must be able to work with minimum supervision.
Key responsibilities
  • Ensure that daily Bookings and Reservations activities under your responsibility are carried out in a satisfactory way with the highest possible quality and minimal errors.
  • Prepare and respond on all requests and inquiries (phone/ email) from partners and clients in the highest professional manner within the response time stipulated by the Company, in this case within 24 hrs.
  • Participation in sales and marketing promotions.
Interested candidates for the position should submit their application letter with a detailed CV and contacts of 3 referees by email to wakuvoa@yahoo.com by 5 pm on 20th December 2011. 

Only shortlisted candidates will be contacted.
 


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