Job
Purpose: To
provide secure, reliable, resilient and efficient ICT services that will
provide users with tools that will enhance productivity throughout Kenya
Airports Authority and the Stakeholders.
Background and Scope: To work very closely with business system owners and users to ensure that business solutions implemented meet or exceed internal customer requirements, and that improvements are continuously identified and implemented
Main Responsibilities
Background and Scope: To work very closely with business system owners and users to ensure that business solutions implemented meet or exceed internal customer requirements, and that improvements are continuously identified and implemented
Main Responsibilities
- Develop
ICT Services Delivery Policies and standards and ensure they are fully
implemented
- Ensure
that all user systems are secure and data integrity is maintained all the
time
- To
review and recommend on infrastructure and systems upgrades in line with
changing business and technology needs
- To
ensure that systems are supported as per service level agreements with
users
- Provide
the Authority and other authorized users with a secure and reliable
working desktop environment that will enhance productivity throughout the
company
- Ensure
provision of timely and accessible responsive service/help desk that
supports the ICT users
- Build,
maintain and regularly test ICT Business Continuity Plan and implement
necessary Disaster Recovery policies and procedures and site that would
enable the Authority Operations to run in case of a disaster
- Undertakes
research in conjunction with the ICT Services Development Manager to get
and evaluate new products to ensure the Authority continues to take
leverage of Technology developments in the Industry
- Maintains
an up to date inventory for the entire Authority’s ICT asset portfolio for
effective planning
- Develop
the ICT Services Delivery budget and control the cost centre
- Provides
leadership to the ICT Services Delivery team
- Ensures
the effective implementation and maintenance of KAA Quality Management
System
- Any
other duties as assigned from time to time
Qualifications and Experience:
- University
degree in IT or related field
- MSCE,
CCNA or similar Certification
- UNIX/Windows
-knowledge and application
- Minimum
of 5 years experience in a busy ICT environment with at least 2 years as a
service delivery leader.
How to apply
Interested candidates are required to submit an application letter, curriculum vitae and copies of certificates and other testimonials on or before 16th December 2011 to the address below quoting reference on the envelop HRD/SDM/DEC/2011
Please note that canvassing will lead to automatic disqualification
The Managing Director
Kenya Airports Authority
P.O. Box 19001-00501
Nairobi
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