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Billing Specialist Job in Kenya

Position Title: Billing Specialist

About Bridge International Academies

Bridge International Academies is a for-profit startup company revolutionizing education across Africa with a unique business model.

The company runs a large-scale network of low-cost primary schools in Kenya that significantly outperforms other primary schools in the same areas because of our “school in a box” systems.

Our schools profitably deliver this high-quality education for less than $4 per child per month, which enable the schools to cover all their costs and create a profitable central organization at scale.

We have launched 37 schools in Kenya, we will double in size in the next 6 months, and plan to rapidly scale the company to serve more than 1 million students across the continent.

About this position

We have and are continuing to develop one of the most sophisticated approaches to providing affordable education to MILLIONS of children in one of the most challenging environments in the world.

A central part of our operations includes the identification and verification of plots of land for our schools inside the informal settlements. This position within a Development environment, will be responsible for performing all billing transactions required including (but not exclusive to)

Key Areas of Responsibilities:
  • Working knowledge of Microsoft Office (Word and Excel required)
  • Must have strong knowledge of customer relations/satisfaction as they relate to billing and financial concepts
  • Works well in an environment with firm deadlines; results oriented
  • Perform multiple tasks effectively
  • Able to work both independently and as part of a team
  • Strong analytical skills required
  • Capable of making timely, independent decisions
  • Excellent oral, written and interpersonal communications skill
  • Identifies and resolves client billing complaints
  • Provides weekly and monthly reports and goes over with COO
  • Maintains strictest confidentiality
  • Opens and closes all files
  • Responsible for overall coordination of billing and accounts receivables process
  • Enters daily payment receipts and issue resolution, and assures that all issues are resolved on timely basis
  • Maintains, customize and troubleshoots the billing/client management software
  • Performs other duties as assigned
About You
  • 4-year bachelor's degree in real estate, finance or business administration
  • Possess advanced skills in customer service and provides effective solutions
  • Ability to work long hours including weekends
  • Passionate about children and education in Africa
  • Knowledge of billing/problem resolution practices (at least 3-5 years of experience)
  • Knowledge of billing computer programs
  • Ability to operate office equipment
  • Ability to read, understand and follow oral and written instructions
  • Ability to establish and maintain effective working relationships with clients and employees
  • Effective knowledge of business office procedures
  • Must be well organized , detail-oriented and personable with a professional demeanor
  • Excellent communication skill necessary to interact with attorneys/lawyers and clients by both telephone and written correspondence
In order to be considered for this position all candidates must register and upload their CV’s on our website at

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