We are a leader in the international
telecommunications industry and are looking to recruit dynamic, first class
professionals to fill the following position in our office in Nairobi, Kenya
but working towards our offices across Sub-Saharan Africa.
We offer an excellent working environment, good training prospects and an attractive compensation structure.
Solution Manager - LTA (Packet Core) - 00036251
Customer
Airtel is the 3rd largest globbal mobile operator by subscriber base, with over
210 million subscribers across 19 different markets.We offer an excellent working environment, good training prospects and an attractive compensation structure.
Solution Manager - LTA (Packet Core) - 00036251
Customer
In Ghana, Airtel is challenging the incumbent competitors with a "showcase" 2G /3G network that includes the latest broadband technology, advanced consumer features and a rapid rollout of coverage and capacity.
We are recruiting an experienced Customer Solution Manager to be at forefront in delivering the solutions and products that will make Airtel succeed in its business objectives.
Job Purpose
The Customer Solutions Manager leads the technical interface towards the customer, and is Customer Solutions Responsible in Ericsson's Core 3 organization structure.
In this role, you to take an active role in creating awareness of technology advances, in selling established and new products from the entire Ericsson product portfolio, and in ensuring customer satisfaction with the delivered solution.
Part of the CSM duties will be to support regional design and planning activities in Ghana and other Northwest Region markets.
Job Description
- Present
and offer Ericsson's product portfolios and technical solutions in
response to Airtel's needs and in support of their strategies to remain
competitive in the telecommunication industry.
- Design,
plan, offer and order the required additional traffic capacity expansion
need to support Airtel growth and expansion plans in the region
- Support
and mentor junior CSM in their efforts to fulfil both managed capacity and
new sales opportunities
- Assist
the project and rollout team in the deliver of proposed solution
deliverables
- Functionally
support a team of remote network planners in their efforts to correctly
dimension and design Airtel networks in the region
- Identify
opportunities to improve or add functionality on products and solutions
- Conduct
technical marketing by presenting technical solutions and products to
customer
- Create
solutions strategies that optimize the network cost and price. Support
development of business cases to justify adoption of new technology.
- Define,
manage and verify solutions in customer projects, including handling and
management of third party products and suppliers.
- Serve
as "Solutions Responsible" for new offers, including creation of
the network design, preparation of the Bill of Quantity using ECP and
VERDI tools, and completion of the Statement of Compliance
- Establish
and maintain key technical relationships within Airtel through formal and
informal interactions.
- Coordinate
activities with business unit and regional support organizations. Ensure
that they remain informed of customer initiatives and project progress,
and that they deliver needed project input.
- Ensure
that the work within the area of responsibility is performed in accordance
with: Ericsson Business Processes, goals, policies and directives,
Customer requirements, agreements and commitments
Qualifications
Professional / Technical
Professional / Technical
- Bachelor's
degree or the equivalent in Electronic Engineering with a post grade
business qualification MBA
or such
- Minimum
8 years in the Mobile Systems network environment with at least 3 years
relevant professional experience in dealing with telecom operators
- Good
knowledge of Ericsson configuration tools such Verdi, ECP, SAP, Ester
& Piwin
- Familiarity
with Ericsson work processes and procedures
- Technical
knowledge of the Ericsson portfolio
- Switching
and routing
- Radio
base stations
- Mobile
Data
- OSS
- Transmission
- Support
systems
- Service
Layer Products (MMS, PTT, etc.)
- Value
Added Services and Charging Systems
- Strong
Design and planning background with the ability to turn traffic profiles
and growth figures in to HW and SW Expansions
- Ability
to manage the technical part of a tender
- Strong
verbal and presentation techniques
Business
- Understanding
the Customer's and Ericsson's business case
- Knowledge
of competitor's products, financial strength, solutions, pricing, business
methods and customers.
- Knowledge
of country and end user situation regarding existing and future
telecommunications systems and potential need of new services
- Business
and financial awareness to ensure understanding of implications of various
courses of action on costs and revenues.
Human
- Ability
to convey messages and to share knowledge and experiences in a clear and
open manner in the English language
- Ability
to co-operate and interact with colleagues within the team, as well as
across the organization
- Ability
to adapt to new challenges, identify and introduce changes in order to
meet future requirements
- Ability
to respect, understand and benefit from different cultures.
- Creative,
innovative, analytical, cooperative, pleasant, team-player, self-motivated
and possessing a strong commitment to excellence and customer service.
Job:
Specialist Sales
Primary Location: KE-110-Nairobi
Schedule: Full-time
Job Posting: 27-Oct-11
Unposting Date: 07-Nov-11
Job Type: Standard
Number of Openings: 1
Interested candidates for roles should apply online at www.ericsson.com/careers and search jobs by country ‘Kenya’ or 'Nairobi' to be considered for these exciting roles.
Primary Location: KE-110-Nairobi
Schedule: Full-time
Job Posting: 27-Oct-11
Unposting Date: 07-Nov-11
Job Type: Standard
Number of Openings: 1
Interested candidates for roles should apply online at www.ericsson.com/careers and search jobs by country ‘Kenya’ or 'Nairobi' to be considered for these exciting roles.
You can now click on this link www.kenyanvacancies.com to visit our sister website for more vacancies.