Compugoal Computer Services is an information technology company
focused on information technology solutions. We are based in Nairobi and our
operations are spread across East Africa. Our Motto is "Through Knowledge
comes control"
We wish to recruit an IT Technician to be based in our Nairobi office.
Primary Function
Reporting to the Technical IT Manager, the primary role will be to monitor and
maintain Compugoal Computer Service’s Client computer systems and networks,
install and configure computer systems, diagnose hardware/software faults and
solve technical and applications problems either over the phone or in person.We wish to recruit an IT Technician to be based in our Nairobi office.
Primary Function
Develop manuals, standard operating procedures and training covering all aspects of technical information management in the Organization and ensure proper utilization and maintenance of information and data management equipment.
Essential Functions
- Track,
prioritize and document requests using an IT support request system
- End
user support, routine maintenance and Infrastructure support.
- Maintaining
inventory of equipment and IT supplies (cables, adapters, etc.)
- Undertake
the day to day operation of backup systems
- Install
and configure new computers and other IT equipment
- Researching,
learning, and evaluating new software testing and evaluating new
technology.
- Installing
and configuring computer hardware operating systems and applications; and
monitoring and maintaining computer systems and networks;
- Troubleshooting
system and network problems and diagnosing and solving hardware/software
faults;
- Providing
support, including procedural and system documentation; setting up new
users’ accounts and profiles and dealing with password issues;
- Conducting
electrical safety checks on computer equipment.
- Any
other duties that may be assigned by the technical manager.
Qualifications and Experience
- A
BSc. degree in Computer Science or Information Technology from a
recognized university
- Excellent
Communication skills using speech and writing
- Ability
to systematically troubleshoot complex problems in printers, Scanners,
Laptops and desktop computers
- 3
years experience in the ICT field.
- Mature
and realistic approach towards job related assignments
- Certified
ICT qualifications will be an added advantage
- Ability
to manage and resolve conflicts in a mutually respectful manner
- Maintain
a positive and constructive attitude.
- A
highly innovative, results oriented individual with excellent
organizational skills
- Operate
within Compugoal Computer Services communications standards for
timeliness.
Working
Conditions/Environment
The position is based in our Nairobi Office with frequent travel to the field client offices.
The job may require the person to work extra hours to meet deadlines
Interested and Qualified candidates should submit their applications, scanned copies of their academic and professional certificates and CVs detailing experience for the post, current email and phone contacts and three referees to careers@compugoal.com by Friday 25th November, 2011. To learn more about us log on http://www.compugoal.com
Canvassing will lead to automatic disqualification.
Those who will not have heard from us by 15th December 2011 should consider themselves unsuccessful.
The position is based in our Nairobi Office with frequent travel to the field client offices.
The job may require the person to work extra hours to meet deadlines
Interested and Qualified candidates should submit their applications, scanned copies of their academic and professional certificates and CVs detailing experience for the post, current email and phone contacts and three referees to careers@compugoal.com by Friday 25th November, 2011. To learn more about us log on http://www.compugoal.com
Canvassing will lead to automatic disqualification.
Those who will not have heard from us by 15th December 2011 should consider themselves unsuccessful.
You can now click on this link www.kenyanvacancies.com to visit our sister website for more vacancies.