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IT Officer Job Vacancy in Nairobi, Kenya

Position Title: IT Officer, Nairobi, Kenya 

About Bridge International Academies

Bridge International Academies is a for-profit startup company revolutionizing education across Africa with a unique business model. The company runs a large-scale network of low-cost primary schools in Kenya that significantly outperforms other primary schools in the same areas because of our “school in a box” systems.

Our schools profitably deliver this high-quality education for less than $4 per child per month, which enable the schools to cover all their costs and create a profitable central organization at scale. We have launched 37 schools in Kenya, we will double in size in the next 6 months, and plan to rapidly scale the company to serve more than 1 million students across the continent.

Position Key Responsibilities:
  • Installing and Configuring new IT equipments – Servers, PCs, Laptops, Smart phones, Tablets, Projectors etc
  • Coordinating with head of departments on identifying training needs and training users on a one to one or on a group basis on usage of various IT systems or applications
  • Carrying out preventive maintenance on various IT equipment and software
  • Configuring and troubleshooting network clients
  • Capturing all user requests as they come in via phone or email on the incidents management system and ensuring users get updates on the status and progress of their requests
  • Maintaining all Company critical hardware– Servers, Routers, Switches, Access points, PCs, UPS, Printers, Projectors, Security cameras, and ensuring that IT equipments have latest updates fixes, and service packs installed
  • Liaising with vendors to ensure that company equipment are serviced and maintained as per SLAs and annual schedules.
  • Escalating IT calls (Tickets) to administrators and vendors as necessary
  • Designing and updating IT policies/procedures on security, configurations, tests, patches, etc
  • Perform any other duties as assigned by supervisor
Academic Requirements
  • Bachelor of Science degree in Information Technology or related
  • Two years experience in Technical IT Support
  • Diploma holders with IT Certifications are encouraged to apply
You can apply and view detailed job requisitions on the Careers page at www.bridgeinternationalacademies.com

You can now click on this link www.kenyanvacancies.com to visit our sister website for more vacancies.

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