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Front Office Career in Kenya

Position: Front Office

Department: Administration

Supervised by: Human Resource Manager



Attend to customers and visitors with inquiries on the phone and face to face. Supply information regarding the company to customers and general public.

Key Tasks

  • Handle switchboard by answering, screening and directing calls
  • Take and relay messages including fax messages
  • Deal with queries from the public and customers
  • Create and maintain contact lists by regularly updating the contact database
  • Ensure knowledge of staff movements in and out of the company
  • General administrative and clerical support
  • Support departments in making external calls
  • In liaison with Telecom department ensure telecommunication lines are working and report faults if any
  • Prepare letters and documents
  • Receive and sort mail and deliveries
  • Tidy and maintain the front office
  • Any other duties as assigned
Knowledge and Skills Requirement
  • Diploma in Public relation and certificate in secretarial will be an added advantage.
  • IT background will be an added advantage
  • 2 years experience in Front Office position
  • Age 23-28 years
  • Presentable
  • Good organizational skills
  • Good keyboard skills
  • Excellent communication skills both written and verbal
  • Understand the necessity of confidentiality
  • Ability to work with diversity and stress tolerance.
Interested candidates can send their resume to 

Indicate on the subject line FRONT OFFICE POSITION.

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