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Corporate Account Manager Career in Kenya

Position: Corporate Account Manager

Department:
 Sales and Marketing

Supervised by:Operations Manager/Director

Industry:
 IT

Role Objective/Summary

To consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, build relationships with clients to encourage new and repeat business opportunities.

Duties and Responsibilities:

  • Enhance market coverage in the corporate –customers segment.
  • Sell and service corporate customers requirements in customer’s full range of products
  • Manage full process of the sales from cold calling, presenting, negotiating and closing deals
  • Process and manage paperwork and correspondence related to all accounts.
  • Ensure orders are invoiced and processed
  • Providing training to new entrants
  • Responsible for customer relationships and meeting clients’ expectations.
  • Provide regular two-way communication between the client and company, to provide strong representation and set proper client expectations.
  • Understand company capabilities, products and services, and effectively communicate all offerings to the client.
  • Collect all outstanding payments with the allocated accounts.
  • Regularly visit accounts regularly to ensure sustenance of a good relationship.
  • Ensure that client issues are dealt with in an efficient manner, informing the Director of any problems that may arise.
  • Any other duties as assigned by the management.
Qualification
  • Minimum a diploma in Information technology and marketing.
  • 2 years experience in handling corporate clients.
  • Aggressive and presentable
  • Good communication skills
  • Outgoing and pleasing personality
  • Good presentation skills
  • Good interpersonal skills
  • Good convincing power
Interested candidates can send their resume to recruitment@workforceassociates.net 

Indicate on the subject line CORPORATE ACCOUNT MANAGER


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