We are pleased to announce the following
vacancy in the Service Assurance and Quality Department within the Technology
Division.
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Desktop Support Engineers
Ref: TECHNOLOGY_ DSE_Oct_2011
Reporting to the Desktop Support Manager, the holder will Provide 2nd level support for IT hardware and software user support for computing.
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Desktop Support Engineers
Ref: TECHNOLOGY_ DSE_Oct_2011
Reporting to the Desktop Support Manager, the holder will Provide 2nd level support for IT hardware and software user support for computing.
- Administration
and configuration of IT client hardware, software & IP telephony;
- Resolution
of request fulfillment and Hardware System administration;
- Retail
shops support; Escalate and follow up on unresolved issues to ensure SLA
is met;
- Data
backups to ensure service restoration in case of any failure;
- Preventive
maintenance of user system to maximize service availability;
- Documentation
and Policy implementation;
- Generation
of accurate, regular and ad hoc reports on time.
Minimum requirements
- Bachelor
of Science degree in Computer Science or IT, from a recognized institution
or equivalent
- Microsoft
certification: MCSE, MCSA, MCITP, ITIL
- CISCO
– CCNA
- Nortel
- IP
Telephony
If you feel that you are up to the challenge
and posses the necessary qualification and experience please send your resume
and application letter indicating your experience and why you are the most
suitable candidate for the role clearly quoting the job title to the address
below.
The deadline for application is Friday the 14th October 2011.
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to:hr@safaricom.co.keThe deadline for application is Friday the 14th October 2011.
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
You can now click on this link www.kenyanvacancies.com to visit our sister website for more vacancies.
