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Support Officers Jobs in Kenya

Seeking Sales / Marketing Individuals in Operations 

Dynamic People Consulting is recruiting for one of its clients in the education sector. We are seeking full-time Support Officers, who will help support and monitor the operations of a group of schools within our client's network.

Support Officers work with both the school managers and the teachers to ensure that the management and monitoring systems and tools that are part of the “School in a Box” are effectively implemented at individual schools both by school managers and teachers.

This position is also critical in providing feedback to the central headquarters as to ways to improve upon these systems.

Support Officers focus on all of the elements of the operations at the school site. These include: 
  • Marketing & Recruiting New Students
  • Student Payment Systems
  • Monitoring instructional delivery by teachers (using guidelines and rubrics from our instruction team)
  • Personnel Management
  • Rules & Procedures
  • Facilities Management
This is a very hands-on job, with the Support Officers spending time mainly in the field working with schools about 80% of the time. 

About the individual we are seeking:
  • You are a very process or system-oriented person.
  • You have experience implementing detailed systems, processes and rules in the field
  • You have experience managing and helping grow one or more small businesses in challenging environments.
  • You have proven that you are capable of motivating, supervising and supporting other managers, being supportive or tough when the situation is appropriate.
  • You have successfully mentored individuals over a long period of time
  • Experience in working in very poor communities (slums) is a real plus
  • You are not afraid of getting your hands dirty
  • You have experience managing projects with many moving pieces, and building and managing teams of people
  • You function well in a fast-paced informal environment where constant change is the norm and the bar for quality is set high.
  • You are extremely patient and have the ability to mentor & lead people who come from disadvantaged communities
  • Bachelors degree with a major in Marketing is highly desirable
Position Requirements: 
  • 3 plus years experience in operations and sales and marketing
  • Franchise or chain management experience in Kenya is a real plus
  • Driven, disciplined, self-motivated, and entrepreneurial
  • Excellent verbal and written communication skills
  • Must be a team player and open to new approaches and ideas
  • Strong project management skills
  • Ability to organize, prioritize, and manage multiple tasks
  • Basic computer and web skills
  • Ability to dig deeper into issues and pay attention to detail
  • Being proactive in highlighting and addressing issues
Please send all applications to: 

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