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Sales Executives and Customer Relations Executive Jobs in Kenya

We Furniture Palace Ltd., a leading furniture retailer in Kenya growing in dynamic dimensions, hence we are looking for people who will enable us to continue our success. 

We are looking for people who are passionate, adaptable, self motivated and team players to help us achieve our goal. 

We believe in an open door policy and direct communication with employees. We believe ¡n offering much more than just a job, we strive to give you a full fledged career. 

So to enhance this we provide superior training and the opportunity to work in different aspects of Retail and Service practices. Our training programmes will help you to improve on both Personal Excellence and Leadership Excellence. 

In keeping with our vision to be truly world class in all aspects of our operations, our remuneration and benefits strategy is guided by the need to foster a high performance culture and maintain market competitiveness. 

Showroom Sales Executives 

Duties & Responsibilities: 

  • Attend to Walk ¡n customers.
  • Implement, monitor and ensure a high level of customer service is provided at all times.
  • Ensure sales targets are consistently achieved and quotations are followed up regularly.
  • Provide regular feedback to the Showroom Manager on daily showroom sales performance.
Knowledge, Skills & Abilities: 
  • A degree or diploma holder in management related field with a specialisation in sales and marketing management.
  • Minimum 3 years experience in Retail showrooms of a reputed brand.
  • Highly self motivated with passion for excellence in customer service.
  • Team player with excellent organisation and interpersonal skills.
  • Communications, report writing and good negotiation skills are a must.
Customer Relations Executive 

Duties & Responsibilities: 
  • To ensure and provide the best customer service to each and every customer with regards to their Deliveries, Complaints, Queries
  • To prepare Daily Sales Invoices, Cash Sales, Delivery Notes, Delivery Schedules and providing the copies to Warehouse In Charge on Daily basis.
  • Keep the Showroom Manager updated with the daily customer complaints / issues and coordinate with the Operations Manager with regards to items / product issues.
Knowledge, Skills & Abilities: 
  • Minimum 3 years experience in Retail showrooms of a reputed brand.
  • Highly self motivated with passion for excellence in customer service.
  • Team player with excellent organisation and interpersonal skills.
  • Communications, report writing and good negotiation skills are a must.
  • Must be able to work under stressful situations and conditions.
If you are keen to have a promising career with Furniture Palace, please forward your application, CV, a recent passport size photograph in MS WORD format to info@furniturepalace.co.ke stating clearly the position you are applying for in the subject line of the email. 

Please remember to include the contact details of three referees, no later than Friday, 16th September, 2011. 

Only shortlisted candidates will be contacted. 


You can now click on this link www.kenyanvacancies.com to visit our sister website for more vacancies.

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