Human Resource Manager (Schools)
Location: Nairobi, Kenya
About Bridge International Academies
Bridge International Academies is a startup revolutionizing education across Africa with a truly unique business model. The company has launched a large-scale franchise-like network of ultra low-cost for-profit private primary schools across Africa.
Our schools profitably deliver high-quality education for less than $4 per child per month, enabling local school managers to operate their school businesses profitably, while creating a highly successful business at the central level.
About this position
Bridge International Academies is looking for an energetic, dynamic individual to manage the Human Resource function for our schools which are located in the low income areas of Nairobi.
Because of the eventual size of our operations, the company will ultimately need to hire and manage thousands of new teachers each year and hundreds of new school managers to manage this undertaking. It is critical to our success to find the right people in a cost-effective manner, manage them and retain them accordingly.
It is the role of the Human Resource Manager (Schools) to lead this process whilst overseeing a HR support team.
Overall Responsibility
- Providing
day to day human resource services and oversight in the areas of
recruitment, induction, staff records management, staff medical services
liaison, leave administration, disciplinary, human resource planning and
separation processes;
- development
of HR policies, strategies and processes, performance appraisals;
- supervising
and managing the HR team for the schools;
- HR
reporting and assisting in any HR projects that may come up from time to
time as well as development of improved tools and processes to enhance the
HR function for the schools.
The role and responsibility for this job may
change over time, but initially will include, but not be limited to:
Key tasks and deliverables
Recruitment
Key tasks and deliverables
Recruitment
- Develop
recruitment strategies and policies to cater for a large-scale
streamlined/ongoing hiring of teachers and school managers, including
advertising in the local communities, designing and setting up mass
interview and screening days, vetting processes, hiring and tracking
systems.
- Develop
recruitment plans in coordination with relevant departments- including
activity flows, budgets and cost tracking and regular feedback on key
aspects of the recruitment process
- Build
systems to optimize the cycle of scheduling, recruiting, testing,
interviewing, for and during the hiring of school managers, teachers, land
scouts, site foreman.
- Improve
the existing and develop new screening assessments (for example, Math and
English tests, written applications, public speaking exercises, mock sales
pitches, personality and aptitude tests)
- Evaluate
and improve the process of administering, scoring and conducting final
round of interviews with relevant department members
- Managing
the hiring of other employees who support recruitment for schools
(recruiting officers, recruiting assistants, marketing). This will include
but is not limited to all the administrative communication with the
candidates, interviewing, training, and performance management.
- Oversee
that recruitment data management of all relevant HR information into the
database related to school employees is entered and updated regularly
- Track
the government’s minimum wages’ guidelines and ensure BIA is compliant
- Work
closely and support the Training Department and the School Operations on
all aspects of teacher/school manager recruitment
Human Resource Management
- Ensure
compliance on statutory documents and other related matters by the school
employees
- Ensuring
the expeditious issuance and signing of contracts for school employees and
all the relevant details updated on the payroll system accordingly.
- Ensure
the provision of data/information on transport subsidies for multiple
locations which will be updated on quarterly basis
- Manage
ongoing Human Resources issues related to teachers and school managers
- Ensuring
the required level of HR support to all the schools is provided on a
timely and effective way
- Formulate
a succession planning system to ensure the organization has a ready supply
of staff with the requisite skills and competencies.
- Co-ordinate
the internal communications, manage the human relations, provide guidance
and counsel and act as a link between the staff and management in order to
maintain an informed and motivated human resources
- Ensure
an up to-date data base of staff leave entitlement and utilization in line
with leave policy guidelines is maintained.
Performance Management
- Coordinate
the performance management process for the school employees and ensure a
data base of their contract dates is maintained and communicated to Head
of School Operations on due dates for appraisals, contract renewals,
probationary reviews and contract end dates
- Develop
appropriate staff appraisal results management systems to ensure
appropriate information and follow up of results.
Human Resource Policy
- Responsible
for development, implementation, management, effective communication and
periodic review of the schools’ human resources policies and procedures in
accordance with organization’s goals and statutory requirements.
Human Resource Development & Employee
Relations
- Manage
the overall employee relations for the schools and ensure a positive
management culture and ethics is institutionalized at all levels
- Work
closely with HR team at the Headquarters to manage and coordinate
grievance management and disciplinary proceedings and recommend
appropriate action to resolve disputes.
- Provide
guidance in formulating staff development initiatives to ensure the staff
have the necessary skills/competencies and coordinate/compile the annual
Staff Development Plan.
- Lead
the on boarding process for all new staff in coordination with the
Training Department and support the HR team to carry out induction
sessions.
- Develop
an appropriate system to ensure outgoing staff go through a proper exit
interview in order to capture feedback and insights that would improve the
organizational processes and systems.
HR Reporting
- Provide
monthly reports on HR activities to be incorporated into monthly,
quarterly and annual reports. This includes changes in headcounts, leave
status, gender and age distribution, absenteeism reports and other reports
in the HR scorecard
- Analysis
of staffing distribution into full time, permanent substitute, backup on a
monthly basis
- Preparing
monthly reports to provide a summary of key HR events during the month.
HR projects
- Participate
in the HR budgeting process
- Support
new HR projects that may be initiated by senior management.
- Propose
and supervise HR process improvement initiatives.
Other tasks
- Participate
actively in the teacher and school manager forums together with school
operations teams
- Institute
a system for capturing HR issues arising from the schools and provide a
feedback mechanism for resolving challenges. Develop an automated system
in coordination with the IT Department for monitoring the teachers hotline
database of CVs and contact info, results of interviews, etc
- Contribute
to the wider development and management of the organization’s programmes
by participating in regular planning and co-ordination meetings with
colleagues and management.
- Network
with other HR focused organizations, other social enterprises/Government
agencies
- Any
other duties that may be delegated to you in line with your role.
About You
- Minimum
of 7 years progressive experience as a Human Resource Generalist
- Bachelor
Degree in either Human Resource Management, Administration, Social
Sciences
- Higher
Diploma in Human Resource Management from a reputable institution
- Membership
to a HR Professional body
- Knowledge
of the Labour Laws of Kenya
- Experience
in HR strategic planning and execution
- Experience
in examining and re-engineering operations and procedures, formulating
policy, and developing and implementing new strategies and procedures
- Experience
in design, development and implementation of salary administration plans
and benefit programmes
- Excellent
capacity in managing the recruiting and hiring processes for schools with
high volumes of new hires
- Experience
in managing human resource issues for a company with complex and growing
human resource needs
- Policy
and systems-oriented with experience in developing systems and processes
to manage a complex hiring process for many positions simultaneously
- Strong
ability to quickly understand what is required of a position, define the
detailed requirements, and know how to source, screen and interview people
who will fit that role.
- Function
well in a fast-paced, informal environment where constant change is the
norm and the bar for quality is set high
- Strong
leadership, delegation, communication and interpersonal skills
- Must
possess computer skills
You can apply and view detailed job requisitions on the Careers page at www.bridgeinternationalacademies.com
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