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Electronic Supply Chain Management Technical Assistant Job in Nairobi Kenya

The primary objective of the USAID / Kenya Pharma project is to establish and operate a reliable, sustainable pharmaceutical supply chain management system. 

The project aims to forecast, procure, store, and distribute drugs, supplies, and equipment needed for the care and treatment of persons with HIV / AIDS in Kenya. 

The project is currently seeking to fill the following vacancy: 

Position Title: 
Electronic Supply Chain Management Technical Assistant 

Reports to: Electronic Supply chain Manager. 

Location: Nairobi. 

The Overall Role of the position 

The electronic supply chain management system, or e-SCM, is a real-time Internet-based supply chain management system. The eSCM technical Assistant’s primary role is to assist in all data issues within the electronic supply chain management system (eSCM). 

Task & Responsibilities 

1. Receive data forms (orders and reports): Ensure all orders and reports are received from the order management teams either through download from account, through fax, or manual forms. He/she should liaise with the eSCM manager to ensure all issues arising from missing orders, blank orders, duplicate orders are resolved within the shortest time and in the most appropriate manner possible 

2. Filing orders and reports: Ensure all orders received are printed out, arranged in an organized manner and filed according to the year and month in which they are received. The eSCM technical assistant is responsible for ensuring an efficient filling system for all orders and reports. Work closely with the eSCM Manager in the maintenance of a filing, archiving and retrieval system in electronic and hard copy format for orders and reports 

3. Data Entry: Under the direct supervision of the eSCM manager, capture all historical and current data from the SDPs orders, reports and patient summary into the eSCM system, while undertaking continuous quality checks to ensure the data captured is free from errors, omissions and inconsistencies. 

4. Data cleaning: Under the supervision and guidance of the eSCM manager, and in consultation with the pharmaceutical specialists and the field teams, undertake continuous data integrity checks, data cleaning and verification. The eSCM Technical Assistant will also work under the guidance of the eSCM in generating specific data records, and prepare data cleaning schedules. 

5. Management of eSCM primary data: Under the supervision of the eSCM manager, and in consultations with pharmaceutical specialists and the field teams, update and maintain correct and up-to-date eSCM primary data with respect to heath facility lists, drug names, regimens list, users list, etc. 

6. User support in using of eSCM: Receive and act on user calls and emails to support users in their day to day use of the eSCM. 

7. Test the eSCM functionalities: Under the supervision of the eSCM manager, perform period and adhoc testing on the functionality and usability of the eSCM to ensure that new and existing functionalities work as per users’ request. 

8. Provide windows and web applications support – the eSCM assistant will also assist users in troubleshooting windows and web applications in the absence of the IT Assistant 

9. Assist the eSCM manager in updating the eSCM website, modify and compile code and training eSCM users. 

10. Perform other tasks assigned by the eSCM Manager that are consistent with the eSCM technical assistant’s skills and experience and this Scope of Work. 

  • Bachelor’s degree in IT, Computer Science, Business Information Technology and/or equivalent combination of education and experience 
  • Knowledge of systems development life cycle and web applications
  • One to two years relevant experience in windows and web environment
  • Thorough knowledge of computer-based information systems.
  • Strong organizational and prioritization skills required.
  • Ability to work both independently and in a team required.
  • Demonstrated ability to work in a team.
Interested candidates are required to submit an application letter indicating their suitability to this role, together with a copy of an updated resume to on or before 7th September, 2011. 

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