The Customer Is Always Right?
Get yourself ahead of the pack with Preferred Personnel Africa Ltd
Preferred Personnel Africa is proud to bring you this limited opportunity to separate yourself from the pack by giving you skills to make you an excellent customer care professional.
In today’s business environment everyone deals with customers from the top to the bottom of any organization.
Being excellent at customer care is easier than you think and we at Preferred Personnel will give you the best skills, strategies and techniques to ensure that you can create a unique customer care experience no matter your job or industry.
Who Is Eligible for the Course? Get yourself ahead of the pack with Preferred Personnel Africa Ltd
Preferred Personnel Africa is proud to bring you this limited opportunity to separate yourself from the pack by giving you skills to make you an excellent customer care professional.
In today’s business environment everyone deals with customers from the top to the bottom of any organization.
Being excellent at customer care is easier than you think and we at Preferred Personnel will give you the best skills, strategies and techniques to ensure that you can create a unique customer care experience no matter your job or industry.
- If
you talk to people then you want to take this course
What Will You Gain From the Course?
- You
and your team; it comes from the inside
- Understanding
Your Customers' Points Of View, Unhappy Customers
- Building
Rapport With Your Customers
- Hearing
And Listening, Talking without words
- Customer
Care On The Telephone
- Setting
Customer Service Standards
- Building
Relationships not Sales
- Writing
to your Customers
- Assertion
without aggression,
Venue: Preferred Personnel Africa
Date: Starting September 2011
Time: 08.30 – 16.30 Hours
Your Investment: Ksh. 5,000/= inclusive of two teas & lunch
This is a very highly subsidized course that leads to joining the Preferred Personnel Outsource team.
To see if you qualify for this exciting opportunity please send your CV with updated contact details to outsource@preferredpersonnel.co.ke.
Great customer care starts with you.
Date: Starting September 2011
Time: 08.30 – 16.30 Hours
Your Investment: Ksh. 5,000/= inclusive of two teas & lunch
This is a very highly subsidized course that leads to joining the Preferred Personnel Outsource team.
To see if you qualify for this exciting opportunity please send your CV with updated contact details to outsource@preferredpersonnel.co.ke.
Great customer care starts with you.
You can now click on this link www.kenyanvacancies.com to visit our sister website for more vacancies.