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Customer Care Training

The Customer Is Always Right? 

Get yourself ahead of the pack with Preferred Personnel Africa Ltd

Preferred Personnel Africa is proud to bring you this limited opportunity to separate yourself from the pack by giving you skills to make you an excellent customer care professional.

In today’s business environment everyone deals with customers from the top to the bottom of any organization.

Being excellent at customer care is easier than you think and we at Preferred Personnel will give you the best skills, strategies and techniques to ensure that you can create a unique customer care experience no matter your job or industry.

Who Is Eligible for the Course? 
  • If you talk to people then you want to take this course
What Will You Gain From the Course? 
  • You and your team; it comes from the inside
  • Understanding Your Customers' Points Of View, Unhappy Customers
  • Building Rapport With Your Customers
  • Hearing And Listening, Talking without words
  • Customer Care On The Telephone
  • Setting Customer Service Standards
  • Building Relationships not Sales
  • Writing to your Customers
  • Assertion without aggression,
Venue: Preferred Personnel Africa 

 Starting September 2011 

 08.30 – 16.30 Hours 

Your Investment:
 Ksh. 5,000/= inclusive of two teas & lunch 

This is a very highly subsidized course that leads to joining the Preferred Personnel Outsource team.

To see if you qualify for this exciting opportunity please send your CV with updated contact details to

Great customer care starts with you.

You can now click on this link to visit our sister website for more vacancies.

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