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Supply Chain Head / Operations Manager Job Opportunity in Kenya

Job Title: Supply Chain Head / Operations Manager 

Based At: Head Office 

Position Reports To:Chief Executive Director 

Job Purpose / Summary: oversee the operations activities of the company mainly by good stock projections, warehousing and distribution. 

Key Responsibilities and Accountabilities: 

I. Procurement / Importation / Reception

  • Placing company orders both local and overseas in good time to ensure there are no stock shortages. This should in line with stipulated reorder levels.
  • Coordinate all import and export of goods.
  • Coordinating with all clearing and forwarding agents to ensure proper documentation and SLA’s are adhered to.
  • Tracking and follow up orders to suppliers to be sure we receive them in good time.
  • Organize the reception of the goods inside the warehouse and our systems.
  • Implement the necessary internal controls/checking during the reception process.
II. Stocks Management 
  • Stock management, mainly monitoring expiry dates, reorder levels, outages and coordinate with commercial/marketing teams.
  • Overseeing and coordinating random stock control/stock take (both midyear and end year) and ensure they are carried out on a timely basis.
  • Functionally manage branches on stock issues to be sure we have an adequate level of stock at branch level on a dynamic basis.
  • Coordinate the transportation of the goods to the branch.
  • Control and validate stock movement within the warehouse.
  • Maintain relations with suppliers and principals by handling claims in the appropriate way.
  • Validate the special pricing given to tenders and organize the claims.
  • Control of the margins level and explain the distortions.
III. Warehousing 
  • Ensuring the goods in the warehouse are properly stored as per Good Distributorship practices (Cold chain is an important aspect).
  • Organize warehouse operations in terms of security and risks (responsibility, opening hours, access control …).
  • Organize warehouse operations in terms of activity (productivity, picking locations…).
  • Work on continuity plan in case of crisis situation.
IV. Dispatch and Delivery 
  • Organize and control the dispatch and delivery of the goods to customers for Kenya.
  • Synchronize deliveries with telesales activity, warehouse activity and customers’ needs (regular, urgent, bulk deliveries).
  • Regular assessment of cost implication related to service rate.
  • Work closely with commercial department in order to assess our service rate and implement the necessary actions to improve.
V. General 
  • Recruit, maintain, train and direct warehouse, operations and transit staff.
  • Organize operations processes and synchronize them within the department and with other departments.
  • Identify KPI’s for the department and submit regular reports linked to action plans and corrective actions follow up.
  • Together with the executive team contribute to the evaluation and development of operational strategy.
  • Liaising with the company Pharmacist so that our operations are within the stipulated laws.
  • Draft memos and procedures on company operations with special reference to stock and regulatory matters.
  • Ensure that operations are in line with company requirements for quality, legal stipulations, risks and environmental policies.
  • Ensure adherence to health and safety policy in the warehouse, and other requirements relating to sale of pharmaceutical products.
  • On irregular basis, support Ugandan and Tanzanian operations.
Desired Qualifications 
  • Graduate
  • Professional expertise in supply chain management for 34 years.
  • Mid 30s40 in Age
  • Strong management skills
  • Strong interpersonal skills and able to communicate at different organization levels.
  • Leadership, Training and Team Management skills.
  • Budget management experience.
  • An organized, determined and persistent person.
  • Good and effective negotiation skills
  • Able to promote cross functional effectiveness.
  • Decision making oriented & able to quickly react to changing environment.
  • Excellent command of written and spoken official Languages in Kenya.
Interested candidates who meet the above minimum requirement s can apply to 

E Mail: or 

Only shortlisted candidates shall be contacted. 

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