Check your search results here

Shop Sales Executive Job Vacancy in Mombasa

Our client, a telecommunication company seeks to recruit a suitable candidate to fill the position below. 

The position is based in Mombasa

Job Title:
 Shop Sales Executive 


Reports to:
 Outlet Manager 

Job Purpose

To effectively execute customer care functions (Internal & External clients) with view of meeting or surpassing the set targets in terms of customer count and the overall shop turnover. 

Job Dimensions
  • Handle M-pesa Clients
  • Serve walk in clients while up holding high quality level of service
  • Sell across the range products
  • Post FSE and Shop Sales to the system(Syspro)
  • Maintenance of creative and attractive displays
  • Gather market intelligence
  • Prepare monthly, weekly and daily reports
  • Liaise with the outlet manager in managing stock levels and recommending new products.
  • Reconciling sales and cash collections by close of business.
  • Performing other related tasks as and when requested by the outlet Manager
Key Result Areas 
  • Customer count
  • The monthly revenue/ Sales
  • Repeat business
Key Decisions 
  • Determining the right value of stock to be held by a Field Sales Executive, considering their various Credit limits.
  • Deciding on the right products and their quantities to be stocked in the store.
Key Performance Indicators (KPIs) 
  • Monthly turnover
  • Growth or decline in the number of m-pesa transactions per day
  • Physical customer flow.
  • Number of registered customer compliments or complaints in a given time period.
Key Relationships 
  • Branch Manager- Daily reconciliations of m-pesa & the Daily collections by the Cashier.
  • Field Sales Executives- Daily Dispatch of stocks, Cash collection, and Reconciliation.
Qualifications, Knowledge and Experience 

Academic qualification/s:
 Diploma in Business Administration & related studies 

Skills: Customer Care, ICT proficiency

Relevant experience: Sales /Customer care

Other requirements
  • Certificate of good conduct
  • Should be innovative.
If you are qualified and interested, kindly send your cv to and cc to 

You can now click on this link to visit our sister website for more vacancies.

DO NOT MISS to Subscribe below for the latest jobs to your EMAIL for FREE

Enter your email address:

Delivered by FeedBurner

Want to know the latest news, read great articles, features, jobs and careers? Then click here