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Shop Sales Executive Job Vacancy in Mombasa

Our client, a telecommunication company seeks to recruit a suitable candidate to fill the position below. 

The position is based in Mombasa
 

Job Title:
 Shop Sales Executive 

Department:
 Retail 

Reports to:
 Outlet Manager 

Job Purpose
 

To effectively execute customer care functions (Internal & External clients) with view of meeting or surpassing the set targets in terms of customer count and the overall shop turnover. 

Job Dimensions
 
  • Handle M-pesa Clients
  • Serve walk in clients while up holding high quality level of service
  • Sell across the range products
  • Post FSE and Shop Sales to the system(Syspro)
  • Maintenance of creative and attractive displays
  • Gather market intelligence
  • Prepare monthly, weekly and daily reports
  • Liaise with the outlet manager in managing stock levels and recommending new products.
  • Reconciling sales and cash collections by close of business.
  • Performing other related tasks as and when requested by the outlet Manager
Key Result Areas 
  • Customer count
  • The monthly revenue/ Sales
  • Repeat business
Key Decisions 
  • Determining the right value of stock to be held by a Field Sales Executive, considering their various Credit limits.
  • Deciding on the right products and their quantities to be stocked in the store.
Key Performance Indicators (KPIs) 
  • Monthly turnover
  • Growth or decline in the number of m-pesa transactions per day
  • Physical customer flow.
  • Number of registered customer compliments or complaints in a given time period.
Key Relationships 
  • Branch Manager- Daily reconciliations of m-pesa & the Daily collections by the Cashier.
  • Field Sales Executives- Daily Dispatch of stocks, Cash collection, and Reconciliation.
Qualifications, Knowledge and Experience 

Academic qualification/s:
 Diploma in Business Administration & related studies 

Skills: Customer Care, ICT proficiency
 

Relevant experience: Sales /Customer care
 

Other requirements
 
  • Certificate of good conduct
  • Should be innovative.
If you are qualified and interested, kindly send your cv to frankmconsult@yahoo.com and cc to jobsfmc@yahoo.com 

You can now click on this link www.kenyanvacancies.com to visit our sister website for more vacancies.

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