Operations Assistant
The incumbent will primarily provide operational support to the Operational team.
Key Responsibilities
The incumbent will primarily provide operational support to the Operational team.
Key Responsibilities
- Ensure that all requisitions are raised in Maximo for both the office and field based teams.
- Manage documentation and correspondence within the organization.
- Travel management for operations to remote field locations in North Kenya.
- Provide administrative support for managements of operational contracts, EHS statistics etc.
- Support the field teams in remote locations and ensure that their requirements are provided.
- General administrative support and preparing minutes of operational.
Qualification and Experience
- HND/Diploma in Business Administration, logistics or a related field. A degree is an added advantage.
- At least 3 years experience in a busy operational environment.
- Proficient experience in MS office packages – PowerPoint, Excel, and Word etc.
- Ability to communicate and interact professionally with all levels of employees including senior management.
- Ability to collate statistical data and present the findings clearly and precisely.
- Excellent organization skills.
- Awareness and committed of EHS standards.
- Self driven, positive and enthusiastic as well as a good communicator.
Desktop Support / Infrastructure Analyst
Key Responsibilities
Key Responsibilities
- Provide desktop support to users within the Nairobi office and various field locations, in cooperation with the Global Service desk.
- Analyze system logs and identify potential issues with computer systems.
- Perform routine audits of systems and software.
- Apply operating system updates, patches, configuration changes and system performance tuning.
- Install and configure new hardware and software.
- Manage data security.
- Document the configuration of the system.
- Develop, implement, test, operate and maintain the infrastructure that includes servers, routers, switches, networks, communication systems and storage areas.
- Develop cost estimates and make recommendations for system development and upgrades to existing systems.
- Manage backups on a daily basis using Symantec Backup Exec.
- Manage all field IT and communication systems and ensuring the suitable systems are installed and maintained.
- Liaise with and manage third party service providers, such as the ISP and Hardware/Service providers.
Qualification and Experience
- Microsoft MSCA or 3rd level IT qualification, degree in IT or MIS will be an added advantage.
- A minimum of 2 years experience working with Windows desktops and servers i.e Windows 2000/XP/2003, Microsoft Office suite, Windows servers (configuring, fixing, building).
- Demonstrate the ability to work within a team.
- Ability to provide end user support on Helpdesk/Servicedesk.
- Sound understanding of the application of Service Management/ITIL (or equivalent) as a methodology to achieve efficient and effective IT operations.
- Experience of producing technical documentation.
- Ability to work on own initiative.
- Working knowledge of Microsoft Server 2003/2008, Active Directory and Group policy’ and Symantec backup software.
- Demonstrate good communication skills.
- Committed to providing excellent service to Business Systems’ customers.
Your application must include a covering letter highlighting relevant experience and key achievements, a detailed CV, a daytime phone contact, valid email address, and the names and telephone contacts of three professional referees to:
Adept Systems
Management Consultants
Off Muthithi Road, along Tausi Court, 3rd Floor
P O Box 6416, Nairobi, GPO 00100
E-mail: recruit@adeptsystems.co.ke
Closing date: Friday 26th August 2011
Only shortlisted candidates will be contacted Adept Systems
Management Consultants
Off Muthithi Road, along Tausi Court, 3rd Floor
P O Box 6416, Nairobi, GPO 00100
E-mail: recruit@adeptsystems.co.ke
Closing date: Friday 26th August 2011
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