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Public Relations & Communications Job in Kenya

We are pleased to announce the following vacancy within Corporate Affairs Division.

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

HOD Public Relations & Communications 

Reporting to the Director of Corporate Affairs, job holder will be responsible for end to end management of the company’s internal and external communications strategy designed to present and maintain a positive public image of Safaricom in line with the Safaricom 2.0 philosophy of engaging all key stakeholders.

He/she will be expected to proactively develop and provide strategic thought leadership for both internal and external audiences in the areas of media management, digital asset and social media engagement, crisis communications, internal and external corporate publications, executive PR and media training.

Key Responsibilities
  • Ensure that the Safaricom brand maintains cordial and mutually beneficial ties with its entire stakeholder universe, including the media, regulators, shareholders, customers, future generations;
  • Develop and implement a strategic online reputation management plan for the Safaricom brand and also oversee the crafting and implementation of an internal communications strategy for Safaricom;
  • Responsible for the effective performance of all outsourced PR agency functions and the entire stakeholder universe;
  • Play a lead role in positioning Safaricom 2.0 as a benchmark in the African corporate community;
  • Ensure that Safaricom gets maximum value out of its entire corporate giving/investment function;
  • Prepare Departmental cost forecasts and budgets and monitor usage for compliance and implement remedial action as appropriate and drive cost containment initiatives;
  • Optimize and standardize processes, implement new technology enhancements and ensure application of best practice processes & procedures so as to drive attainment of efficiencies through automation of processes/activities;
  • In liaison with HR, conduct recruitment, training, performance management and development of staff so as to fully realize their potential.
Minimum requirements
  • Bachelors Degree in either Marketing, Communications, Education , Political Science, Public Administration , Law and other social sciences;
  • Masters Degree or relevant Post Graduate Qualifications in any of the above fields will be an added advantage;
  • 8- 10 years hands on experience in PR and Communications of which 4 years must have been in senior management experience, preferably in a communications company;
  • Highly energetic and motivated tech savvy PR professional;
  • Experience and exposure to the ICT industry will be a considerable advantage
  • Ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships.;
  • Outstanding communicator with excellent interpersonal skills and the ability to build relationships, influence, motivate and encourage consensus amongst peers, managers and partners at all levels to produce high quality results.
  • Have a very strong service orientation, with a track record of delivery and a demonstrated concern for quality;
  • Be independent, mature and confident, with high levels of drive, initiative and tenacity;
  • Have excellent report writing and presentation skills;
  • Able to prepare comprehensive reports and represent ideas clearly and concisely, both orally and in writing;
  • Ability to plan, coordinate, and direct the work of subordinate staff engaged in various professional, technical, and clerical functions.
If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below.

The deadline for application is Friday the 15th July 2011.

The Senior Manager – Talent Acquisition
Safaricom Ltd

Via E-mail to:

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