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Latest NGO Job in Nairobi Kenya - ICF International

Health, Education and Social Programs Administrative Assistant / Receptionist

Nairobi, Kenya

About ICF International

ICF International (NASDAQ:ICFI) partners with government and commercial clients to deliver professional services and technology solutions in the energy and climate change; environment and infrastructure; health, human services, and social programs; and homeland security and defense markets.

The firm combines passion for its work with industry expertise and innovative analytics to produce compelling results throughout the entire program life cycle, from research and analysis through implementation and improvement. Since 1969, ICF has been serving government at all levels, major corporations, and multilateral institutions.
More than 3,500 employees serve these clients worldwide. ICF’s Web site is

Job Description:

The Administrative Assistant is responsible for operating the ICF MACRO Kenya office phone system and ensuring it is functional at all times. S/he should maintain telephone contact information. S/he is expected to be professional, courteous, prompt and pleasant on phone.

The Receptionist will assist with other front office functions like sending/receiving couriers; ensuring mail is picked from the post office and other office support tasks as needed.

Responsibilities to include:

  • Manage the phone system and ensuring that all phone problems are rectified promptly.
  • Review the monthly telephone bills before forwarding to Finance for payment
  • Maintain a telephone contact list for ICF MACRO partners, stakeholders, Vendors and other relevant contacts.
  • Assist in distribution of in-coming mail in a timely manner. Ensure that all outgoing mail (local and in-country) is correctly addressed, recorded and sent out/collected promptly.
  • Assist in setting up of conference room(s), request cash advance for refreshments and other logistics for in house meetings
  • Assist in making taxi bookings and other travel arrangements (both for staff & office guests) in liaison with the Office Manager.
  • Receiving office guest and providing necessary assistance as needed.
  • Making hotel reservation for office guests as needed
  • Receiving office supplies and verifying for quality, quantity among other expected features.
  • Provide regular guidance/feedback to the Office Manager on issues related to the reception/front office.
  • Maintain office Inventory (consumable supplies) with a view to ensuring all supplies are efficiently utilized.
  • Assisting staff with photocopying, scanning official documents, etc
  • Ensuring the reception area is clean and neat all the time.
  • Follow up on training, workshop & conferences attendees
  • Other duties, as assigned
Basic Qualifications:
  • Minimum - a diploma in Secretarial studies
  • Basic computer skills including hands on-experience with MS Word, MS Power Point, and MS Excel
  • Proficiency in both written and spoken English and Kiswahili.
Preferred Skills:
  • Self-motivated, proactive, requiring minimum supervision
  • Collaborative and flexible attitude
  • Excellent interpersonal and communication skills
  • Possess a high level of confidentiality
  • Front Office / Receptionist experience
ICF offers an excellent benefits package, an award winning talent development program, and fosters a highly skilled, energized and empowered workforce.

ICF International is an Equal Opportunity and Affirmative Action Employer - M/F/D/V

To express interest, please visit our website and apply online to job requisition number 1100001498 at

You can now click on this link to visit our sister website for more vacancies.

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