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Territory Manager Job Vacancy in Kenya - Safaricom

We are pleased to announce the following vacancy within the Enterprise Strategic Business Unit. 

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Territory Manager 
Ref: ESBU-TM-JUNE 2011

Reporting to the Regional Manager, the job holder will meet overall revenue and acquisition targets for all product lines in the assigned territory and work with Data Dealers and Safaricom Business Partners to develop, manage and expand the customer base and grow revenues.

Key Responsibilities
  • Development of plans to achieve set billed revenue targets through the dealers and partners in the territory;
  • Setting challenging targets for the dealers and partners and ensuring their achievement;
  • Proper management of dealer and partner sales trackers and ensuring enough sales pipelines to achieve the revenue targets;
  • Effectively manage the existing/newly acquired dealers and partners in terms of quality of service delivered to customers, revenue performance, sales process end to end and compliance to contractual agreements;
  • Regular performance review with all dealers and partners and documentation of the same;
  • Conduct Operating Standards Audits (DOSA) as per company standards and ensure full compliance;
  • Skill gap identification for dealer and partner sales team and training to close the identified gaps;
  • Proactively attend to dealer and customer related issues and build long lasting business relations/partnership with assigned dealers;
  • Maintain 100% accuracy on reporting on information relevant to dealers and dissemination of the same to the dealers managed;
  • Timely submission of territory reports;
  • Prepare up to date profile of accounts within the territory and up to date competitor intelligence.
Minimum requirements
  • Honors degree in Business Administration/Bachelor of Commerce degree from a recognized university;
  • Must have 3 years experience in managing dealers or an indirect channel preferably in FMCG;
  • Experience in managing indirect channel in a telecoms environment is an added advantage;
  • Strong business Acumen;
  • Team player with pleasant outgoing personality & resilience;
  • Good communication and interpersonal skills;
  • Proactive, confident, energetic & with ability to work under pressure.
If you are up to the challenge, posses the necessary qualification and experience, please send your resume and application letter indicating why you are the most suitable candidate for the role clearly quoting the job title and Ref No to the address below by Thursday the 30th June 2011.

The Senior Manager - Talent Acquisition,
Safaricom Limited.
Via email to:

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