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Support Officers (Schools) Career Opportunity in Kenya

Client Profile: An International educational organization that delivers high-quality education for minimal costs to the impoverished communities. 

Job Title: 
Support Officers (Schools) 

Reporting To: Support Manager

Job Location: Nairobi

Role Overview: 

Support Officers work with a group of our client’s schools (both the school managers and the teachers in those schools) to ensure that the management and monitoring systems and tools that are part of the school model are effectively implemented at individual schools both by school managers and teachers. 

This position is also critical in providing feedback to the central headquarters as to ways to improve upon these systems.

Main Tasks and Responsibilities

Support Officers focus on all of the elements of the operations at the school site. 

These include:
  • Marketing & Recruiting New Students
  • Student Payment Systems
  • Monitoring instructional delivery by teachers (using guidelines and rubrics from our instruction team)
  • Personnel Management
  • Rules & Procedures
  • Facilities Management
  • Other duties as may be assigned.
This is a very hands-on job, with the Support Officers spending time mainly in the field working with schools about 80% of the time.

Required Skills and Competencies
  • University degree and/or equivalent background, in, Education, Business Administration, Financial Management, Economics, or related fields of operations.
  • You are a very process or system-oriented person.
  • You have proven that you are capable of motivating, supervising and supporting other team members, being supportive or tough when the situation is appropriate.
  • You have successfully mentored individuals over a long period of time
  • You are not afraid of getting your hands dirty
  • You have experience managing projects with many moving pieces, and building and managing teams of people
  • You function well in a fast-paced informal environment where constant change is the norm and the bar for quality is set high.
  • You are extremely patient and have the ability to mentor & lead people who come from disadvantaged communities
Experience Required: 
  • 5+ years experience in operations, management, education or related experience
  • Franchise or chain management experience in Kenya is a real plus
  • You have experience implementing detailed systems, processes and rules in the field
  • You have experience managing and helping grow one or more small businesses in challenging environments.
  • Experience in working in very poor communities (slums) is a real plus
Other Competencies
  • Driven, disciplined, self-motivated, and entrepreneurial
  • Excellent verbal and written communication skills
  • Must be a team player and open to new approaches and ideas
  • Strong project management skills
  • Ability to organize, prioritize, and manage multiple tasks
  • Basic computer and web skills
  • Ability to dig deeper into issues and pay attention to detail
  • Being proactive in highlighting and addressing issues
How to Apply:

Interested, suitable candidates should forward their applications enclosing copies of their detailed CVs to the following address:

Adecco Employment Services

Note: Only shortlisted candidates will be contacted.

Deadline Date: 29 June 2011

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