Position: Money Transfer Business Manager
An existing money transfer business with operations in several towns in central Kenya wishes to recruit a manager to run its operations, and drive their ambitions for regional expansion.
Reporting Relationships
Reporting To: Directors
Responsible For: All Outlets Staff
Main Purpose of the Job
An existing money transfer business with operations in several towns in central Kenya wishes to recruit a manager to run its operations, and drive their ambitions for regional expansion.
Reporting Relationships
Reporting To: Directors
Responsible For: All Outlets Staff
Main Purpose of the Job
- Responsible for day to day running of all money transfer outlets
- Primary responsibility for ensuring completeness of documentation at the outlets
- Responsible for transaction volume & profitability performance
- Recruitment of reliable and honest outlet staff
- Reporting responsibilities
Key Responsibilities
- Supervise staff to ensure that; proper customer service within outlets, proper working hours, float coordination and banking optimization, opening and closing hours are observed.
- Custody and control of all assets and float.
- Demand driven Float allocation to outlets
- Control money transfer outlet transactions
- Maintain relations with Telkom partners, banks and other business partners
- Supervise Banking and cashing.
- Daily reporting to directors by email on transaction volumes, banking, etc
- Receive and address all customer complaints
- Make suggestions and proposals for business improvement to Directors
- Act as scout and Project Manager for new outlets opening
Communication Demands
- Directors
- Staff
- Telkom companies
- Banks
- Customers
Other application requirements
- Must have 2yrs experience in money transfer business in a managerial capacity
- Must be conversant with ms word, excel, email
- Must indicate current and expected remuneration
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