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Money Transfer Business Manager Job Vacancy in Kenya

Position: Money Transfer Business Manager

An existing money transfer business with operations in several towns in central Kenya wishes to recruit a manager to run its operations, and drive their ambitions for regional expansion.

Reporting Relationships

Reporting To: Directors

Responsible For: All Outlets Staff

Main Purpose of the Job

  • Responsible for day to day running of all money transfer outlets
  • Primary responsibility for ensuring completeness of documentation at the outlets
  • Responsible for transaction volume & profitability performance
  • Recruitment of reliable and honest outlet staff
  • Reporting responsibilities
Key Responsibilities
  • Supervise staff to ensure that; proper customer service within outlets, proper working hours, float coordination and banking optimization, opening and closing hours are observed.
  • Custody and control of all assets and float.
  • Demand driven Float allocation to outlets
  • Control money transfer outlet transactions
  • Maintain relations with Telkom partners, banks and other business partners
  • Supervise Banking and cashing.
  • Daily reporting to directors by email on transaction volumes, banking, etc
  • Receive and address all customer complaints
  • Make suggestions and proposals for business improvement to Directors
  • Act as scout and Project Manager for new outlets opening
Communication Demands
  • Directors
  • Staff
  • Telkom companies
  • Banks
  • Customers
Other application requirements
  • Must have 2yrs experience in money transfer business in a managerial capacity
  • Must be conversant with ms word, excel, email
  • Must indicate current and expected remuneration
Applications to

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