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Chief Commercial Officer Job in Kenya

The company

The Wananchi Group is pioneering Triple play services (Broadband Internet, Multi-Channel Cable TV and Voice Telephony) in Kenya, and the greater East African region.

As we continue to expand our network footprint, we are constantly seeking qualified individuals who have passion and desire to be part of a great team.

The position

 Chief Commercial Officer (CCO) is a senior level position whose primary responsibility is ownership of the commercial strategy and development of the organization with the aim to drive business growth and market share.

This will involve activities relating to marketing, sales, product development and customer service.

Reporting to the MD, the CCO will be responsible for:
  • Oversight and leadership of the Commercial space that will consist of; sales, marketing, product development and customer service departments
  • Development and implementation of sales & marketing strategies and plans that are consistent with the organization’s long-range strategic objectives
  • Formulation and execution of acquisition strategies (includes presentations, sales, techniques, referral programs, promotions, exhibitions, sales campaigns etc)
  • Leading, managing, motivating and developing the commercial team to be efficient in handling challenges
  • Evaluate industry, market trends and competition strategies and recommend product positioning and pricing
  • Ensuring delivery of KPI’s in the different areas of responsibility
  • Presentation of commercial reports to the senior management team and suggesting corrective actions where KPI’s are below projections
  • Responsible for the overall performance of the customer service department. Follow up on the regular reports generated from the department concerning the activation status, customer complains.etc.
Experience and background needed
  • University Degree in a Business related field. An MBA would be an added advantage.
  • Professional qualification in sales e.g CIM
  • At least 10 years of commercial management experience, with at least 4 years at senior level.
  • Experience of managing and driving sales improvement whilst managing multiple stakeholders
  • Knowledge and experience in reading, analyzing, and interpreting periodical reports, and technical procedures.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Experience in solving practical problems and dealing with a variety of concrete variables in situations where only limited standardization exists.
Qualified and interested candidates send their application and CV to not later than 30th June 2011.

Wananchi Group is an equal opportunity employer and will offer competitive compensation to the right candidate.

Only shortlisted candidates will be contacted.

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