Branch Manager (Retail Store) Job in Dar el Salaam Tanzania

Branch Manager

Industry: Home Decor

Location: Dar- el salaam, Tanzania

Our client, a leading retailer of home décor including bed sheets, air conditioners, dinner sets, curtains, duvets, carpets etc is looking for a Branch Manager to be based in Dar-es-salaam - Tanzania.

Candidates currently working in any of the major home decor retail stores and looking for a management position encouraged to apply.

Key Responsibilities

  • In conjunction with the General Manager, maximise the operating profit of the store by ensuring heightened service levels as well as effective management of resources, sales and costs.
  • Effectively manage the staff and regularly monitor, review and provide feedback on staff’s performance against expectations.
  • Ensure store expectations and priorities are communicated to staff and regularly.
  • Ensure staff are trained and managed to provide excellent customer service
  • Ensure that there is a supervisor presence within the Section/store at all times.
  • Ensure customer complaints are handled effectively and in line with the retail store company policy
  • Ensure all staff are appraised in line with company guidelines (minimum one appraisal per year).
  • Merchandise to maximize sales, including maintaining window and in-store displays to a high standard in line with merchandising guidelines.
  • Manage operating costs within budgetary guidelines.
  • Provide department reports on slow moving, fast moving and non moving items to the store General Manager
  • Monitor and continuously seek to understand commercial environment, local trading patterns, competitor activity and market trends in the retail sector and their impact in store.
Key skills and knowledge
  • At least 5 years experience in a major retail store.
  • Well developed technical skills in the following areas:
  1. Customer Care and Selling
  2. Merchandising
  3. Stock Management
  4. Product Knowledge
  5. Security management
  • Outstanding Financial management
  • Planning, organizing and prioritizing
  • Training and development skills
  • Personnel management experience
  • Problem analysis and decision making
  • Excellent listening skills
A competitive salary package guaranteed

If you have the skills and competences for this role, and you are ready to relocate to Dar es Salaam, send your CV ONLY to recruit@flexi-personnel.com by Friday 24th June 2011

Only serious candidates need apply

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