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Branch Manager (Retail Store) Job in Dar el Salaam Tanzania

Branch Manager

Industry: Home Decor

Location: Dar- el salaam, Tanzania

Our client, a leading retailer of home décor including bed sheets, air conditioners, dinner sets, curtains, duvets, carpets etc is looking for a Branch Manager to be based in Dar-es-salaam - Tanzania.

Candidates currently working in any of the major home decor retail stores and looking for a management position encouraged to apply.

Key Responsibilities

  • In conjunction with the General Manager, maximise the operating profit of the store by ensuring heightened service levels as well as effective management of resources, sales and costs.
  • Effectively manage the staff and regularly monitor, review and provide feedback on staff’s performance against expectations.
  • Ensure store expectations and priorities are communicated to staff and regularly.
  • Ensure staff are trained and managed to provide excellent customer service
  • Ensure that there is a supervisor presence within the Section/store at all times.
  • Ensure customer complaints are handled effectively and in line with the retail store company policy
  • Ensure all staff are appraised in line with company guidelines (minimum one appraisal per year).
  • Merchandise to maximize sales, including maintaining window and in-store displays to a high standard in line with merchandising guidelines.
  • Manage operating costs within budgetary guidelines.
  • Provide department reports on slow moving, fast moving and non moving items to the store General Manager
  • Monitor and continuously seek to understand commercial environment, local trading patterns, competitor activity and market trends in the retail sector and their impact in store.
Key skills and knowledge
  • At least 5 years experience in a major retail store.
  • Well developed technical skills in the following areas:
  1. Customer Care and Selling
  2. Merchandising
  3. Stock Management
  4. Product Knowledge
  5. Security management
  • Outstanding Financial management
  • Planning, organizing and prioritizing
  • Training and development skills
  • Personnel management experience
  • Problem analysis and decision making
  • Excellent listening skills
A competitive salary package guaranteed

If you have the skills and competences for this role, and you are ready to relocate to Dar es Salaam, send your CV ONLY to by Friday 24th June 2011

Only serious candidates need apply

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