Assistant Executive Housekeeper Job in Kenya

A World of Career Excellence

A Career with the Hilton Hotel opens up the world of hospitality to you

Hilton Hotel provides a terrific range of career opportunities. Whether you are a seasoned professional or just starting out in this very exciting industry, we would be delighted to welcome you to our family.

At Hilton Nairobi, we provide opportunities beyond your imagination. Our international presence, strong growth plans and personal development will help you achieve your career goals and more.

You can be part of a strong and growing company and you can join a special family, one dedicated to a positive, productive and diverse working environment.

We are currently looking for a truly outstanding individual with boundless energy and enthusiasm for Housekeeping Operations to fill the position of:

Assistant Executive Housekeeper 

Job Ref No. 13/2011

Principle Responsibility & Position Purpose:

Reporting to the Executive Housekeeper, the holder of this position will be responsible for providing organization, instruction and guidance to the Housekeeping department team members. Ensure completion of daily objectives while maintaining Hilton's Brand Standards of cleanliness and guest satisfaction.

Essential Functions:
  • Assist Executive Housekeeper with the preparation of annual budgets and monthly forecasts. Monitor and control budget throughout the year.
  • Distribute/ delegate room and cleaning assignments to Housekeeping team members.
  • Supervise and Monitor work performance of team members by conducting room inspections. Provide coaching and counselling of team members and conduct performance reviews when needed.
  • Maintain inventory of guest rooms and housekeeping supplies including all month end inventories. Maintain lost and found log.
  • Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards, and promote team member empowerment.
  • Monitor payroll hours and reports and complete time sheet reports (ie, forecasts, annual budgets, plans and actions, etc).
  • Respond to guest questions. Provide guest assistance, direction and information as requested
  • Plan and conduct departmental team member meetings to ensure open communication amongst team members.
Qualification Standards:
  • University degree in Hotel Management.
  • At least three years supervisor/ management experience in hotel/ housekeeping preferred.
  • Must be conversant with Fidelio PMS.
  • Knowledge about the facilities of the Hilton Hotels worldwide and Hilton Nairobi in particular will be an added advantage.
Specific Job Knowledge, Skills and Abilities:
  • Knowledge of basic sanitation requirements/controls and applications of relevant chemicals.
  • Ability to perform basic mathematical skills to prepare and analyze moderately complex calculations for financial reporting.
  • Ability to communicate effectively and professionally with team members, vendors and contractors, both in written and verbal format.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Ability to read/understand memorandums and financial reports.
  • Ability to supervise a team consisting of a large number of people.
  • Knowledge of the housekeeping industry and trends within the Housekeeping field.
Application Process:

Excellent future career opportunities are available within the organization. Compensation and benefits are commensurate with background and experience.

Interested candidates are invited to strictly email their cover letter and CV, clearly detailing their current remuneration to Nairobi_Recruitment@hilton.com before end of day 8th July 2011.

Only shortlisted candidates will be contacted.

Hilton Nairobi is an equal opportunity employer and as such, canvassing in any form will lead to automatic disqualification.

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