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Technical Retail Specialist Job Vacancy in Kenya

Standard Job Title: Retail specialist Kenya & Eastern Africa

Basic job function:

The Specialist is responsible for achieving revenue and gross profit goals for within given territory.

This person is 100% dedicated to Hardware/FPP Business/Windows retail strategy

Activity Priorities:
  • Drive Hardware business engagement in retail

  • Drive Office Business engagement in retail
  • Manage and execute joint retail initiatives for the Company in key retailers in ESA
  • Align with SMSP/OEM on distribution strategy RAM
  • Deliver Breadth strategy for SDA hardware
Success Metrics:
  • BOS attach rates
  • Increase share of Company’s Hardware business within the Distributor
  • Drive YOY Revenue Growth at the Distributor
  • Increase the number of new resellers/outlets the distributor sells to
  • Attach rate on Office agreed target
Key performance metrics:
  • Internal satisfaction
  • External satisfaction
  • % yoy growth in revenue
  • % Attach rate (TBD)
  • $ per PC
Responsibilities:

Sales & Marketing (80% of CHS time): 
  • Develop Country Hardware/FPP Business Plan including revenue and profit goals for Company’s Hardware and drive to achievement
  • Drive daily sales and marketing execution in different channels (Retail, FG, SB)
  • Closely monitor logistics, monitor fill rates, provide timely and accurate forecasting
  • Provide measurable success reporting back to Company’s using the standard scorecard
  • Actively promote the use of bid desk, promotions, trade-in programs and other sales incentive programs
  • Own financial benefits program and develop a strategy and plan of action for rebates programs Provide pre-sales technical support for distributor’s sales executives and customers
  • Understand the competition, products, margins, operations and logistics details
  • Develop strategic, ongoing customer relationships with highly influential individuals at partners
  • Conduct bi-weekly business meetings with top partners
  • Search and develop breakthrough business practices to increase short and long term revenue and profit
  • Proactively recommend the most effective marketing levers (pricing, promotion, PR, etc),
  • Drive online and offline product launches and management
Event Coordination (10% of CHS time)
  • Execute floor days
  • Provide assistance with organizing and staffing Company’s specific sales, marketing and incentive programs
  • Attend country Hardware events to evangelize Company’s Hardware products
Training and Certification (10% of CHS time) 
  • Develop and maintain expertise on Company’s Hardware products, programs, competition and the industry
  • Attend specific trainings (at Company’s expense if applicable) to ensure complete knowledge on all Company’s retail products and programs
  • Assist execution of training programs, i.e. Lunch and Learns, Focus week trainings etc.
Qualifications:
  • 3 + years experience in Sales & Marketing or Channel Development preferably in the IT or FMCG sector.
  • Direct sales experience preferred
  • Must be self motivated, and should have entrepreneurial skills
  • Strategic thinker, ability to think long-term about business opportunities and business models
  • Analytical and data driven decision making skills, good understanding of finance
  • Strong teamwork, interpersonal and communication skills
  • Proven negotiation and conflict management skills
  • Ability to build relationships and constructively leverage them for beneficial results;
  • Good analytical skills including financial analysis
  • Knowledge of Company’s organization, products strategies, customer segmentation, and business model preferred.
  • Knowledge of competitive products, solutions and strategies
  • Excellent communication and presentation skills
  • Ability to work with diverse cultures and organizations
  • Self-starter with a flexible can-do attitude
  • A BA/BS is required
Please send your CV and remuneration details to: theleadrecruiter@gmail.com

Only shortlisted candidates will be contacted.

You can now click on this link www.kenyanvacancies.com to visit our sister website for more vacancies.

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