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Sunset Hotel Manager, Accountants, Procurement Officer, Sales Officer, Housekeeper, Maintenance Supervisor, Cooks, Auditor and IT Officer Kisumu Jobs

The following positions are available in Sunset Hotel; the Hotel is located in Kisumu City and is a subsidiary of Kenya Tourist Development Corporation (KTDC).

Hotel Manager

Reporting to the Board, the Hotel Manager is charged with the responsibility to provide leadership by coordinating the various functions of the Hotel to achieve goals, objectives and ensure quality of service in all areas as well as formulate policies and strategies to guide the Hotel operations.

Key Duties
  • Plan, organise, direct, control and coordinate all hotel operations as per the laid down operational policies and procedures.
  • Develop and implement quality guest service standards and feedback systems.
  • Ensure adequate systems and controls are in place to safeguard the safety and security of guests, employees and company property.
  • Advise the Board on the formulation and implementation of sound financial and operational policies for the Hotel.
  • Minimum of a first degree in Business Administration or its equivalent.
  • Diploma in Hotel Management preferably from Kenya Utalii College
  • 5 years at a senior managerial level and 2 years at the same position in a hotel setup
  • Must be highly computer literate with good interpersonal skills, marketing/PR skills and good leadership skills.
  • Excellent communication skills, achievement orientated, innovative, Assertive, strategic thinker.
  • Self-driven leader with strong networking, motivation and team building skills
  • Ability to work under pressure.
Hotel Accountant

Reporting to the Hotel Manager, the Hotel Accountant will manage the day to day activities of the Account’s department and ensure proper recording and maintenance of financial records to facilitate timely preparation of financial statements.

Key Duties
  • Plan, organize, direct and control accounting department staff charged with functions of postings to General Ledger, computerized transactions on accounts payable and receivables, stock taking and costing, budgetary controls, cashiering and banking, payroll, credit control and collection, night audit, food cost accounting and food & beverage control.
  • Advise and guide Hotel Managers and department heads on planning and production of annual forward budgets and cash flow forecasts for approval by management and sound decision making.
Job Requirements
  • B.Com (Accounting Option) or a degree in Business Administration or Equivalent
  • CPA (K) or Equivalent and be a Member of ICPAK
  • Minimum of KCSE C+
  • Minimum of 5 years’ experience and 3 years’ experience in the same capacity
  • Computerized Accounting Skills
  • Team Player, Good interpersonal skills, Honesty, Ability to work under pressure, self motivating
Procurement Officer

Reporting to the Hotel Manager, the Procurement Officer is responsible for enhancing the Hotel’s competitiveness by ensuring logistics, procurement and supply systems are efficient, effective and the company gets value for money.

Key Duties
  • Prepare annual procurement plan for goods and services.
  • Liaise and work closely with the management on their respective supplies requirements according to the Procurement regulations.
  • Manage and control the Tendering Process and stores as per the Procurement and Disposal Act, and the Hotel’s Policies.
  • Ensure effective purchase of all goods and services required for efficient operations of the Hotel in line with management and relevant committee approvals.
Job Requirements
  • Bachelor’s degree in Purchasing and Supplies or Equivalent
  • Diploma in Purchasing and Supplies Management and a Member of the Chartered Institute of Purchasing and Supplies
  • Minimum of KCSE C+
  • 3 years practical experience in Procurement in a busy hotel or a well established organization or a public organization
  • Proficiency in MS-office applications, Good analytical, communication and negotiation skills.
  • High integrity, team player and assertive.
Sales Officer

Reporting to the Hotel Manager, the Marketing Officer will support the development and success of the marketing function of Sunset Hotel, to take responsibility for specific marketing campaigns and projects within the department and to assist with the implementation of the department’s policy and strategies.

Key Duties
  • Responsible for the coordination of all marketing, social media and networking activities of the Hotel
  • Ensure marketing activities are in compliance with policies and regulations
  • Develop various marketing concepts, objectives, materials, advertisements, programs, press releases, and other special events approved by the Management
Job Requirement:
  • Bachelor’s degree biased in marketing
  • Diploma in Marketing, Member of a professional Body
  • Minimum KCSE C+
  • Minimum of 5 years’ experience, 2 years in the same capacity
  • Computer skills, Administrative skills, good public relations and event organizing skills.
  • Team player, Good interpersonal skills, presentable, pleasant personality, innovative and assertive.

Reporting to the Hotel Manager the Housekeeper will coordinate housekeeping activities and ensure they are carried out efficiently and effectively as per the set company policies.

Key Duties
  • Plan, organise, direct and coordinate the operations of the hotel housekeeping department.
  • Responsible for overall cleanliness of hotel rooms
  • Storing/issuing hotel linen and uniform
  • Control labour costs consistent with targets of 10 rooms/ steward per day.
Job Requirement
  • Diploma in Institutional Management or in House Keeping Management
  • Advanced Certificate in Housekeeping from a recognized institution.
  • KCSE C Plain
  • 3 years relevant experience
  • Supervisory and motivational skills
  • computer skills and foreign languages
  • Excellent communication skills, organizing skills, selfdriven, leadership and high integrity
Maintenance Supervisor

Reporting to the Assistant Manager, the Maintenance Supervisor will plan and coordinate the efficient and economic maintenance of the Hotel’s buildings, operating equipment, plant, machinery, furniture and fittings to ensure they are maintained at an appropriate state of repair, and ensure the motor vehicles are repaired and maintained in a serviceable condition.

Key Duties
  • Direct, coordinate and participate in all activities of the Hotel’s maintenance staff including installing, maintaining, repairing and commissioning hotel equipment, plant, machinery and related systems
  • Supervise, check, examine and follow-up all works/projects going on within the hotel such as: fabricating, installing, maintaining or repairing lighting and heating fixtures, air-conditioning, cooling and refrigeration systems, plumbing, carpentry works, concrete (masonry) works, upholstery and related furnishings; painting and varnishing of surfaces
  • Develop and ensure the proper implementation of the Hotel’s preventative maintenance programmes; ensure timely record keeping and update of all repair schedules for all plant, machinery and equipment
Job Requirement
  • Ordinary National Diploma in Electrical or Mechanical Engineering from a recognized institution
  • An Advanced Diploma in Electrical or Mechanical Engineering is desirable
  • KCSE C plain
  • 5 years’ experience with at least two years in a similar position
  • Diagnostic, supervisory, computer, first aid, fire fighting, mechanical, refrigeration, solar, gas and welding skills are an additional advantage
  • Team Player, Good interpersonal skills, Honesty, Ability to work under pressure, self-motivating, high integrity’ good communication skills, organizing skills, leadership and team building skills
Sous Chef

Reporting to the Head Chef, the Sous Chef will oversee the day to day running of the kitchen team and assist the Head Chef in achieving and exceeding the Hotel standards.

Key Duties
  • Demonstrate a participative supervisory style which promotes effective use of subordinates calculating added value profit return against time and resources invested.
  • To deputize in the Head Chefs absence and all the responsibilities that goes with it like; writing of menus and ordering kitchen needs.
  • To solve all complaints satisfactorily and to exceed customer expectations at all times.
  • To keep up to date records for compliance with health & safety regulations.
Job Requirement
  • Diploma in Food Production.
  • Certificate in Food Production from a recognized institution
  • KCSE C
  • 5 years relevant experience
  • Good communication skills, Computer skills, Creative and innovative and at least one foreign language
  • Extremely clean and in good health, listening skills and a team-player
Food and Beverage Supervisor

Reporting to the Assistant Hotel Manager, the Food and Beverage Supervisor will organise and supervise all work in the Restaurant according to the standards set out in the Hotel management Manual.

Key Duties
  • Allocation of daily duties, and timetable planning
  • Handle discipline within the restaurant
  • Training and induction of new staff
  • Overseeing the availability of menus, beverages lists for smooth operation and general cleanliness of the restaurant
  • Ensure the restaurant staff are groomed
  • Proper upkeep of the hotel cutlery, take monthly stocks and explain variances and measures to reduce the same
  • Liaise with housekeeping for the floral arrangement, upkeep of the restaurants’ linen and staff uniform
  • Report any maintenance work in the restaurant to the maintenance department.
  • Recommend wines of the day.
Job Requirement
  • Advanced Certificate in F & B Sales & Service from a recognized institution.
  • Diploma in F&B, Sales and Services
  • KCSE C
  • 3 years relevant experience
  • Good organizational, coordination Good communication and Computer skills
  • Patient, ability to stand for long hours and team-player
Night Auditor

Reporting to the Hotel Accountant, the Night Auditor will process and report the Hotel’s daily transactions and supervising the Hotel overnight. S/he will also ensure the available resources
are properly utilized and Guests are satisfied.

Key Duties
  • Oversee the cash flow of the Hotel, balance cash draws of the cashers, and serve in a lead work capacity in the cash collection unit.
  • Verify and finalize transactions undertaken during the day and make any necessary adjustments, while creating the relevant reports
  • Prepare folios for departing guests and post the charges to the tab-sales ledger accounts.
  • Handle guest check-ins and check-outs efficiently and in a professional manner, informing guests of the Hotel’s facilities at check-in.
  • Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest and the Hotel.
  • Carry out guests’ reservations and/ or cancellation when necessary.
  • Record all information related to guest wake-up calls into wake-up call log and make necessary arrangements for their implementation.
  • Notify Housekeeping, Maintenance and Security of any reported problems within the rooms or grounds.
  • Maintain hotel key security system, including the proper records for assigning team members keys.
Job specification
  • CPA II or its equivalent
  • KCSE C+
  • 3 years relevant experience
  • Must be highly computer literate with knowledge of common accounting software.
  • High integrity, honesty, good communication, good interpersonal skills and good memory
Head Cashier

Reporting to the Hotel Accountant, the Head Cashier will oversee the cash flow of the Hotel, and serve in a lead work capacity in the cash collection unit.

Key Duties
  • Monitor and oversee the work of the cashers on the day to day bases
  • Balance cash draws of the cashers
  • Assign work load to the cashers on a daily basis and make decisions on various daily work load demands.
Job Requirement
  • CPA 1 or its equivalent
  • KCSE C+
  • 2 years relevant experience
  • Must be highly computer literate with knowledge of common accounting software.
  • High integrity, honesty, good communication, good interpersonal skills and good memory
IT Officer

Reporting to the Hotel Accountant, the IT Officer will assist Management to develop the Hotel’s entire IT infrastructure involving maintenance of the computer network, upgrading IT hardware and software, provision of a customer focus support and liaise with technical support services.

Key Duties
  • Assist with the maintenance of the Hotel computer network system, involving installation, configuration, administration, trouble shooting and support of the hardware/ software application.
  • Ensure a secure system by assisting with regular antivirus and MS Windows security update.
  • Perform regular data backup.
  • Be a point of contact to issues relating to information technology for departments incorporated within the Hotel.
  • Provide data base maintenance support, assisting with report design and production of monthly reports.
  • Administration of user access to the network.
  • Assist with annual IT audits
  • Assist in development of IT plans, strategies and policies to guide replacement of existing hardware/software applications and introduction of new technology.
  • Adhere to the Hotel quality assurance system and contribute to continuous improvement.
Job Requirement
  • Diploma in IT or its equivalent from a recognized Institution
  • Be a registered member of a professional body
  • Minimum KCSE C
  • Minimum 3 years’ experience
  • Administrative, communication and innovative skills
  • Team player, Good interpersonal skills, Honesty, Ability to work under pressure, self motivated

Reporting to the Head Cook, the Cook will ensure quality/quantity production of Food and maintenance of high standards of hygiene in the Kitchen.

Key Duties
  • Prepare breakfast, lunch, dinner and snacks for the customers. This includes, sauce, larder, pastry, roast, vegetables, butcher etc.
  • Clean and scrub working areas including fridges
  • Consult the day’s menu and ascertain its requirement’s.
  • Requisition goods from the Head Cook that he/she will require on a daily basis.
  • Prepare mis-en place to cope with the table d’hote and a’la carte requirements of the day.
  • Present and Serve food as per the order.
  • Ensure maximum safety and care in the Kitchen
  • Identify and respond to conflict situation within kitchen environment
Job Requirement
  • Certificate in Food Production from a recognized institution
  • KCSE C
  • 2 years relevant experience
  • Good knowledge to menu planning , Innovation
  • High level of hygiene.
  • Ability to stand for long hours, patient, good working memory
Applicants are invited to send a cover letter illustrating their suitability for the above position against the listed qualifications/ Competencies and skills, a detailed and updated CV, copies of relevant certificates, detailed and contacts of three professional referees as well as current and expected remuneration to reach the undersigned by 27th May 2011.

Only shortlisted Candidates will be contacted.

Managing Director
Kenya Tourist Development Corporation
Utalii House, 11th Floor
P.O Box 42013 – 00100

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