1. Enterprise Sales Account Manager
Reporting to the Enterprise Director the successful candidate will be responsible for the following duties:
Reporting to the Enterprise Director the successful candidate will be responsible for the following duties:
- Identifies market potential by qualifying accounts, Initiates sales process by prospecting, scheduling appointments, making initial presentation, understanding business needs, developing proposals, closing sales.
- Expands sales in existing accounts by introducing additional solutions and services, developing new applications
- Contributes information to market strategy by monitoring competitive products and reactions from clients.
- Recommends new solutions and services by evaluating current solutions, identifying needs to be filled.
- Responsible for keeping commitments in a timely manner and resolving issues promptly.
- Accountable for customer satisfaction and providing high quality service in representing the organisation
Skills and Qualifications:
- A Degree in IT, Business or Marketing preferred.
- With over 3 years’ experience in a similar position the candidate should demonstrate ability to execute results against strategy and meet critical deadlines.
- Excellent presentation, organizational skills, able to set priorities, and responsive to customer requests.
- Highly self-motivated and enthusiastic, should be able to work well under pressure.
- Knowledge/experience in Servers, Storage, Virtualisation, Telephony, Data Networking, Wireless, LAN/WAN connectivity and VoIP preferred. Vendor qualification – HP / EMC / Oracle-SUN / IBM will be an added advantage
2. Systems Support Engineer / Consultant
Reporting to the Technical Manager the successful candidate will be responsible for the following duties:
Reporting to the Technical Manager the successful candidate will be responsible for the following duties:
- Fault diagnosis, break fix against contractual SLAs, to multi-vendor hardware and operating environment support predominantly within the Storage and Processing environment
- Fault diagnosis and resolution of unix, windows, application issues and software upgrades.
- Liaison with on and off-site customers, new systems builds and installations
Skills & Qualifications
- University degree or equivalent in Computer Science.
- Multivendor Hardware break fix / support skills covering HP, Sun, IBM and Dell manufactured equipment
- Minimum of 3 years’ experience as support engineer with Server/Storage, installation and support activities
- Ability to manage under pressure and to deliver to deadlines, to work through complex requirements.
- Attention to detail, timeline efficient, personally organised.
- Microsoft MCSE /Cisco Certified Network Professional (CCNP) or equivalent network certification
- HP / SUN / IBM / Dell Hardware Certification /HPUX / Solaris / AIX Certifications and experience desirable
- Ability to work under pressure, possess a co-operative but firm personality and show flexibility as needed when dealing with sites in different locations.
Application with detailed CVs and copies of certificates to reach not later than 30th April, 2011
Email: hrmanager@crescent.co.keYou can also visit www.kenyanvacancies.com for more jobs
