Job Ref: AC/CM/1
Reports to: Juba Managing Director
Primary responsibilities include but are not limited to:
Reports to: Juba Managing Director
Primary responsibilities include but are not limited to:
- Provide regular reports to the General Manager and Managing Director outlining the strengths and weaknesses of the lodge and services provided.
- Get to know the clientele, particularly long term clients, and make them feel welcome at the lodge.
- Develop, train, and provide direction for all staff
- Promote the Hotel through innovative revenue producing events and promotions
- Ensure that high standards of hygiene and quality in both accommodation and catering are always maintained
- Maintain a safe environment for staff and guests
- Provide advice on staffing levels ensuring that profitability is maximised.
- Review and identify problem areas, operational concerns and policies & procedures
- Work with the accountant to ensure proper stock and cash controls are maintained
- Maintain relations with local authorities such as the Governor, the Department of Labour, Tax office etc
Person Profile:
- A hands-on Hotel Manager and who will be responsible for the day to day operation of the lodge with an emphasis on increasing sales, developing staff and providing great service.
- Must be committed to the provision of quality service and be responsive to customer needs
- A dynamic approach towards business development
- Excellent communication and interpersonal skills.
- Willingness to work a flexible schedule that includes evenings and weekends
- Diploma in Marketing or Hotel Management will be an added advantage
- Previous experience in Sudan would also be beneficial.
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