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Microsoft Dynamics Customer Relationship Management (CRM) Consultant Job Vacancy

The successful candidate will be responsible for:
  • Analyzing front office processes (sales, marketing and customer service) to identify opportunities for improvement
  • Gathering and understanding client functional requirements
  • Performing gap analysis between a client's requirements and the functionality within Microsoft Dynamics CRM
  • Configuring the application to meet a client's requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Took, or SDK
  • Understand the functional capabilities and limitations for out of the box functionality as well as custom code
  • Train client personnel on the usage and administration of Microsoft Dynamics CRM (functional user training and technical training)

  • Design and integrate business processes and data flows between CRM applications and other applications, such as back office/ERP applications
  • Assist in Developing data conversion and testing strategies
The ideal candidate should possess the following qualifications:
  • A bachelor’s degree in Information Systems /Computer Science with a bias toward systems development.
  • 2 yrs Experience developing desktop and web applications using C # and/or Visual Basic.NET and XML languages.
  • Familiarity with Visual Studio .NET development environment would be an added advantage.
  • Experience working with Microsoft SQL Server Relational Database Management System with the ability to develop reports using SQL Server Reporting Services.
  • Previous experience working with a CRM would be an advantage
How to Apply
  • Please send your CV and remuneration details to:
  • Kindly do not apply if you do not have the requisite experience and educational background.
  • Only shortlisted candidates will be contacted.

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