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British High Commission Entry Clearance Assistant Job in Nairobi (Ksh 93,000)

Office Notice No. 01/11
Locally Engaged Entry Clearance Assistant Vacancies in Visa Section
The Visa Section will have two or three vacancies at LE IV level commencing early in 2011.  Successful applicants will be recruited on two year renewable contracts. The selection process will include typing and written tests and a competency based interview.
Background information
Our Visa Section team is committed to providing a first class service, and is expected to be flexible, balancing the need for a high level of customer service with the requirement to maintain the integrity of the immigration control. We are at the forefront of innovation, always prepared to react positively to change and try new ways of working.  The team in Nairobi is now the main processing hub for applications from East and Central Africa and responsible for processing applications from Kenya, Tanzania, Uganda, Rwanda, Democratic Republic of Congo and Seychelles.
Duties and responsibilities will include:
·         To quickly and accurately enter all the details on the visa application form onto a computerised database and complete relevant checks on visa applications;
·         To correctly print, pack, label and despatch all decisions and supporting documents to the relevant visa application centre;
·         To ensure that all registry procedures are correctly followed and all visa files are filed away on a daily basis;
·         To undertake verification checks following the correct procedure making telephone calls as required and accurately recording evidence on Document Verification Reports.
·         To assist with correspondence and undertake any other tasks deemed appropriate to support the Visa Section team.
The skills we are looking for:
The ideal candidates will:
·         Be computer literate with accurate typing skills of at least 25 words per minute;
·         Be able to complete tasks accurately, to an agreed standard and within set deadlines;
·         Treat everyone with consideration and respect, regardless of work pressure;
·         Flexible and willing to support colleagues when they are under pressure;
·         Speak clearly and convey information confidently and accurately in English;
·         Be able to write straightforward information clearly and accurately in English;
·         Seek to improve existing skills and develop new ones and contributes to improvements in working practices;
·         Be a good team player;
·         Fluency in an additional language, particularly Amharic, Somali or Tigrinya would be advantageous.
Core Competences
Applicants will be expected to demonstrate the following core competences:
·         Delivering Results
·         Working with others
·         Communicating
Salary & employment
Employment by Her Majesty’s Government in a locally-engaged capacity, does not afford employees any special immunities or privileges, or protection against legal action. Conditions of service for all locally employed staff in Kenya are consistent with Kenyan laws and regulations.
The starting salary is approximately Ksh 93,000/- per month before reduction of tax and is paid in Kenyan shillings at the appropriate exchange rate.  Where the jobholder is not liable to Kenyan tax the scale will be abated for tax in accordance with HM Treasury rules.
Making your application
You should submit your CV with a covering letter and also all your relevant job references and copies of academic certificates.
Please send your application to:
The Human Resource Manager,
Entry Clearance Assistant (LEIV)
British High Commission
Upper Hill Road
PO Box 30465 – 00100
Or –
Your application must be received on or before 18th January 2011.  We aim to interview candidates as soon as possible after this date.  We will not be contacting unsuccessful applicants.
We welcome all applications irrespective of race, colour, gender, disability, sexual orientation, religion, belief, creed or age.
The High Commission does not appoint any agents to process job applications or arrange interviews and expects no fees to be paid to anyone.

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