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Human Resources Manager - Church World Service (CWS) Jobs in Kenya

Founded in 1946, Church World Service is a cooperative ministry of 35 Protestant, Orthodox, and Anglican denominations, providing sustainable self-help and development, disaster relief, and refugee assistance in some 80 countries.

Closing date:
 03 Dec 2010
 Kenya - Nairobi

The Human Resource Manager will have primary responsibility for developing, coordinating and implementing personnel policies and procedures for Church World Service/Overseas Processing Entity (CWS/OPE) Nairobi, including training, evaluation and staff care.

The incumbent will provide direct supervision to the Human Resources staff of CWS/OPE Nairobi, and will report directly to the Deputy Director for Administration. This position will work closely with staff in CWS/NY on personnel issues.

Core Functions:

1. Policy and Management
  • Plan, coordinate and direct the Human Resources work and personnel administration for the CWS/OPE Nairobi office.
  • Ensure that HR policies and practices are in compliance with U.S. and Kenyan Labor Laws, Occupational Health and Safety Act standards, Workman’s Injury Benefit Act requirements, and CWS human resource policies.
  • Work with CWS headquarters and with OPE Nairobi supervisors to develop best practices in human resource management and to ensure implementation in a fair, consistent and transparent manner.
  • Review and update the National Staff Handbook and all other human resource policies as appropriate.
  • Provide supervision, support and guidance to the OPE Nairobi human resources staff.
  • Develop a recruitment strategy for both paid and volunteer staff; coordinate interview and hiring processes; and ensure that newly hired staff members complete all necessary HR paperwork.
  • Manage time and attendance monitoring and oversee the use of HR software.
  • Conduct research and provide recommendations to OPE senior management on HR policy practices.
  • Develop the HR budget and monitor spending to ensure budget compliance.
  • Oversee the management of the employee benefits program.
2. Staff Performance Evaluation and Training
  • Develop and implement the CWS/OPE Nairobi staff performance evaluation process, including developing the capacity of supervisory staff to implement effective performance monitoring.
  • Assess staff training needs, develop annual training plans and conduct staff training activities.
  • Develop and collate training materials and make these accessible to OPE staff members, including through use of information technology.
  • In coordination with the CWS/OPE Nairobi Security Coordinator and supervisors, ensure that OPE Nairobi staff members receive relevant safety and security training.
3. Staff Care
  • Oversee new staff member welcome and orientation.
  • Ensure that staff understand and have access to benefits under their health insurance plans.
  • In conjunction with the Field Team Manager and Cultural Orientation Senior Trainer, coordinate response to medical emergencies that staff members experience while in the field.
  • Identify smart practices on staff care within the international NGO community, and integrate into OPE Nairobi’s approach.
  • Ensure that the HR unit is accessible and responsive to staff inquiries.
  • Ensure a harassment-free work environment, including through the fair and transparent application of OPE Nairobi sexual harassment policies.
  • Assist in the administration of employee recognition programs and help plan staff events.
4. Other
  • Serve as Chairperson of the CWS Staff Retirement Benefits Scheme, and ensure that its funds are invested and managed in a transparent manner that complies with the rules and regulations of the Retirement Benefits Authority.
  • Serve on the Security Review Team and ensure that section SOPs are in line with CWS/OPE Nairobi security policy and that HR staff members receive necessary training on staff safety and security.
  • Perform other related duties and projects as requested.
Position Requirements:
  • U.S. Citizenship.
  • Undergraduate degree required, with a strong preference for business, human resources management, or a related field.
  • Three to five years experience in general human resource management. Previous work experience with an overseas NGO an advantage.
  • Thorough knowledge and comprehensive understanding of U.S. and Kenyan Labor Law and retirement benefits rules and regulations preferred.
  • Demonstrated experience with staff training and development.
  • Demonstrated knowledge of performance management systems and performance evaluation.
  • Exceptional interpersonal communication skills with an ability to communicate detailed and/or technical information clearly, in writing and orally.
  • Strong research, analytical and consensus-building skills.
  • Strong organizational and time management skills.
  • Computer literacy, with an ability to use word processing, database and spreadsheet applications and electronic mail and worldwide web communications.
  • Proven ability to manage confidential information.
  • Proven ability to maintain high performance standards with constant attention to detail.
  • Ability to conduct oneself in a professional and courteous manner to represent the best interests of CWS/OPE Nairobi and CWS/IRP.
How to apply

Send Résumé to:

Church World Service
Attention: K. de Lopez
P.O. Box 968
Elkhart, IN 46515

or fax to 574/266-0087

or e-mail to

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