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General Manager and Head Chef Jobs in Garissa 5 Star Hotel

Our client, one of the fastest -growing hotel groups in Kenya has come up with a 5-star hotel in Garissa. The hotel now has excellent career opportunities available. To strengthen its management team, they would wish to fill the following positions urgently:-

General Manager
Job Ref.
 G-GM-001

Position scope

Responsible for managing the safety and security of the Hotel property, guests and staff during the night; delivering outstanding customer service; maintaining consistent standards of service and ensuring guest satisfaction while creating a work environment that supports organizational values; and contributing to the profitability of the Hotel through the operation of effective cost controls and stock monitoring.

Key Responsibilities
  • Manage the day to day hotel operations, ensuring delivery of exceptional guest service from each department;
  • Proactively plan to ensure each departments preparedness based on an awareness of business in the Hotel;

  • Ensure prompt resolution of customer complaints;
  • Ensure all costs are controlled without compromising standards and service delivery.
  • Ensure awareness and compliance with all Health & Safety work practices;
  • Ensure support of the hotels core values (Patrons, People, Product and Profit) at all times;
  • Plan and organize accommodation, catering and other hotel services;
  • Manage budgets and financial plans and control expenditure; and
  • Provide overall leadership, guidance and direction to the hotel management team.
Qualifications, Skills and experience
  • A first degree from a recognized university;
  • A diploma in Hotel management;
  • A minimum of 5 years experience in a similar position;
  • Must be courteous and focused on providing a consistently high standard of customer service;
  • Must be standards driven and detail-orientated with the ability to organize and plan ahead;
  • Must have the ability to lead, multi-task, and make sound decisions in fast-paced environment; and
  • Must possess excellent communication and interpersonal skills.
Head Chef/Executive Chef
Job Ref.
 G-HC-002

Position scope

Responsible for managing all aspects of the kitchen, including coordinating the activities and training for all chefs, cooks, and kitchen personnel to ensure a safe, efficient and profitable service; Maximize the profitability of the Kitchen operation through effective cost controls; Maintain consistent standards of service, ensuring customer satisfaction while creating a work environment that supports the organizational values.

Key Responsibilities
  • Manage, supervise, and participate in the preparation of food for all food & beverage outlets;
  • Ensure that all food is produced in a timely and efficient manner and meets the highest standards of taste, quality and presentation;
  • Assist with developing new menus based on food trends, regional tastes and client request;
  • Track food costs and assist in the development of departmental budgets;
  • Ensure implementation of effective cost controls without compromising standards of service;
  • Ensure adequate resource planning and effective recruitment of kitchen team members;
  • Set and review departmental objectives and provide performance feedback through appraisal process and job chats;
  • Ensure awareness and compliance with all Health & Safety work practices; and
  • Ensure support of the organizational core values (Patrons, People, Product and Profit) at all times.
Qualifications, Skills and experience
  • A diploma in catering/Food and beverage from a recognized institution;
  • Minimum of 5 years previous experience in a similar role and demonstrated business / industry awareness;
  • Must have previous experience developing budgets and forecasts and managing food costs;
  • Must be courteous and focused on providing a consistently high standard of customer service;
  • Must be standards driven and detail-orientated with the ability to organize and plan ahead;
  • Must have the ability to lead, multi-task, and make sound decisions in fast-paced environment
Candidates who meet the above requirements should submit their applications together with a detailed CV (indicating current and expected remuneration), academic certificates and testimonials on or before 9th December, 2010 to the address below.

DN.A/790
P.O Box 49010-00100,
Nairobi


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