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Faulu Kenya Limited Job Vacancies

Faulu Kenya Deposit Taking Microfinance Limited is a dynamic Christian organization within the micro-finance sector and continues to experience tremendous business growth.

We are the first company in Kenya to be licensed by the Central Bank as a Deposit Taking Micro finance institution. In line with the growing business needs we are seeking highly competent professionals to fill the following positions: -

1. Senior Banking Operations Manager

Based at our Head Office in Nairobi, this is a management position reporting to the Head of Banking.

Under general guidance from the Head of Banking the overall purpose of the position is to provide leadership in Banking Operations by development and implementation of systems and procedures that comply to internal policy and regulatory requirements with appropriate support structures/centers while ensuring efficient service delivery and Customer delight.

The key roles and responsibilities will be:
  • Business growth and effective controls.
  • Working in close liaison with the Head of Banking, play an active role in the implementation and management of the departmental strategic initiatives and special projects to ensure efficient service delivery.
  • Management and optimization of all Banking service delivery channels
  • In liaison with the HR Department, ensure provisions of relevant training interventions as per the identified needs.
  • Timely resolution of service and operational risk issues across the branch network
  • Establish effective systems, procedures and standards of performance for staff in the Department.
  • Effective monitoring of the Departmental KPI’s and in liaison with Head of Banking devise corrective actions.
  • To guide, lead and manage staff in the Department in a manner that promotes motivation, efficiency and a high degree of discipline and performance in all activities.
  • Working closely with other departments, be responsible for ensuring daily first-line operations and business continuity support of the branches network .
Qualifications and experience
  • University degree in Finance, Accounting, Banking or related fields. MBA or relevant Masters degree will be definite advantage
  • Professional qualifications in banking e.g. AKIB etc. Accounting qualifications and MIS desirable.
  • Thorough knowledge of controls and procedures on banking operations
  • At least 3 years managerial experience in a similar position in a banking institution.
  • Track record of strong leadership, decision-making and management as well as team building capabilities – including well developed strategic perspective and forward planning ability
  • Performance oriented, decisive and independent
2. Banking Operations Manager

Heading a banking branch, the purpose of this job is to grow business, profitability, improve service delivery and ensure efficient day to day operations of the branch.

The roles and responsibilities will include:
  • Business growth – monitor new business and portfolio growth targets
  • Monitor and ensure that all branch key performance Indicators are achieved
  • Provide leadership, direction and pace to the Banking branch team
  • Maintain high customer service delivery standards
  • Manage operational and business risks to maximize profitability and minimize costs
  • Ensure efficient cash management for the branch
  • Conduct effective performance management
  • Ensure branch compliance to all internal policies and procedures and regulatory requirements
  • General Office Administration.
Qualifications and Experience
  • Bachelors degree in a business related area.
  • 3-5 years service in banking operations supervisory role in a reputable financial institution
  • A thorough understanding of banking operations procedures relating to Cash, cheques, cards and loan products
  • Additional professional qualification in Banking or accounting
  • High degree of honesty and integrity
  • Ability to communicate effectively and lead a team.
3. Legal Officer

Reporting to the Company Secretary, the position will provide legal advice on all legal and statutory matters with a bias to civil law, in particular conveyancing, CBK compliance and operations of the institution.

The key responsibilities of this position will be: -
  • Working with Credit Administration Offer legal expertise on perfection of securities.
  • Draft and review contracts for the company.
  • Working with external lawyers, ensure company is well represented in all legal matters and court cases.
  • Prepare monthly status reports on all legal issues and make recommendations to the management on the appropriate way forward.
  • Implement recovery actions against the various stakeholders in accordance with policy, procedures and applicable legislation.
  • Review and advise on the performance and adequacy of the panel of the various service providers.
  • Advise and liaise with the Security Department in matters related to criminal investigations and proceedings while ensuring company position is well represented.
  • Representing the company when required.
Qualifications and Experience
  • Bachelor of Laws degree from a recognized University.
  • Postgraduate qualifications from Kenya School of Law (Advocate of the High Court)
  • Current membership of LSK
  • At least 3 year legal experience, either from private practice or in a financial institution with extensive exposure to conveyancing.
  • Familiarity with the legal aspects of general banking operations.
  • Practical experience in loan securitization process.
  • Exposure to CBK compliance requirements will be a definite advantage.
  • Ability to work with minimum supervision.
4. Business Development Manager – Personal Loans

Reporting to the Head of Business, the overall purpose for this position is to grow a healthy loan book and deposits from salaried clients both from private and public institutions.

The key roles and responsibilities will be:
  • Personal Loans portfolio growth.
  • Client retention and service level improvement.
  • Portfolio quality improvement.
Qualifications and experience
  • A university degree in a business related field.
  • At least 5 year experience managing corporate check-off schemes.
  • Proven track record of growing Personal Loans business.
  • Ability to work independently.
  • Team player with good negotiation skills.
5. Assistant ICT Manager – Business Systems

Reporting to the ICT Manager, the position holder’s role is to manage Faulu’s core business systems including the Core Banking System, Human Resource Management System, Financial System, Faulu Mobile Banking Solutions and applications, Financial Transaction Switching and channels systems.

Qualifications and experience
  • University degree in Computer Science with strong software development skills.
  • At least 4 years’ experience in IT with a busy financial institution.
  • Java, Dot Net and Oracle developer skills
  • Project management skills and experience.
  • Wide experience in knowledge of financial reporting will be added advantage.
6. Business Analysts and Software Developer 
3 Positions

Reporting to the Assistant ICT Manager – Business Systems, the position holder will be actively involved in business software development, maintenance and support core business systems including the Core Banking System, Human Resource Management System, Financial System, Faulu Mobile Banking Solutions and applications, Financial Transaction Switching and channels systems.

Qualifications and experience
  • University degree in Computer Science with strong software development skills.
  • At least 1 years’ experience in ICT in a busy financial institution.
  • Good knowledge of Java, Dot Net and/or Oracle developer skills
  • Mobile applications design and development skills.
  • Hands on experience in Crystal and Microsoft Reporting services.
7. Network Administrator

Reporting to the Assistant ICT Manager Infrastructure and Services, the position will be responsible for all ICT network support services.

The key roles and responsibilities will be:
  • Manage and maintain WAN, LANs, VLANs, VPN, Firewalls and Point to Point Connectivity Links.
  • Under supervision implement and maintain network security, design and implementation as per policy.
  • Under supervision manage network support vendor relationships.
Qualifications and experience
  • A degree in IT or other computer related discipline.
  • CCNA certification a MUST.CCNP added advantage.
  • At least 2 years enterprise network implementation and support experience in ICT environment, banking preferred
  • MCSE Certification an added advantage
If you meet the above criteria and have passion to serve in a Christian environment, please send via e-mail your application letter, a detailed CV and testimonials including 3 referees and daytime telephone contact to:

Head of Human Resources
Faulu Kenya Limited
P.O Box 60240 – 00200

or email:

Applications to reach us on or before 3rd December 2010.

Only shortlisted candidates will be contacted.

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