Job description
Business Made Simple (BMS) is an organisation that provides business process outsourcing services to small businesses. Each of BMS clients’ is assigned a Virtual Assistant (VA) to provide administrative support and undertake customer care, sales and marketing for the client via email, internet and telephone.
A VA needs extensive knowledge of the client’s organisations. He or she needs to know what the services, products and business of the organisation and understand the organisation’s aims and objectives. A VA must have excellent spoken and written communication skills, the ability to multi-task, and be fully computer literate.
Qualifications
· A degree or diploma in Business or Management or relevant experience in a similar position.
· A minimum B in KCSE English
· Word processing skills and knowledge of software packages.
Typical work activities
Eva acts as their client’s first point of contact with people contacting their organisation. Typical work activities include:
· dealing with incoming email, faxes and post, often corresponding on behalf of the business owner;
· screening telephone calls, enquiries and requests, and handling them when appropriate;
· undertaking genreal sales and marketing correspondence including:
1. qualifying inquiries into leads and leads into high priority.
2. following up on prospects and customers
3. generating and managing lists
· managing customer relations from enquiry to order to after sales services and managing customer records
· organising and maintaining diaries and making appointments;
· carrying out background research and presenting findings;
· liaising with clients, suppliers and other staff;
· devising and maintaining office systems, including data management, filing, etc.
Starting Salary: KSh. 10,000 per month
BMS is an equal opportunities employer and persons with disabilities are encouraged to apply
Please apply through
https://spreadsheets.google.com/viewform?formkey=dDJ2ZkdkMzBVMlp0UjFxeFd4RTFrWVE6MQYou can also visit www.kenyanvacancies.com for more jobs
