World Vision Africa ICT Manager Job in Nairobi

World Vision Kenya is a leading non-governmental Christian humanitarian, relief, development and advocacy organization with projects in most parts of Kenya.
We wish to urgently recruit highly competent, proactive and self-driven people to fill the following positions within our organization.
Job Title: ICT Manager 
Country: Kenya
Location: Nairobi
Closing Date: September 22 2010
Eligibility: Kenyan nationals only
Description
Purpose of Position
  • To provide Vision and Leadership in exploiting the potential of evolving Information and Communication Technologies that supports World Vision’s vision and mission.

  • The incumbent will be required to provide leadership and management of Information and Communication Technology (ICT) and establish ICT as a critical success factor in World Vision Kenya ministry.
  • To build ICT capacity in the National Office that will support the ministry and contribute to its effectiveness, quality and accountability.
Main Responsibilities
ICT Strategic Leadership (20%)
  • Develop and maintain a 3-year National Office ICT Strategy and related policies and standards that are aligned with Partnership and Regional ICT strategy, policies and standards and National Office strategy.
  • Prepare, review and monitor the ICT Annual Budget and Operating Plan to ensure effective implementation of the ICT Strategy.
  • Provide leadership and advise National Office Leadership Team on ICT Developments and Policy Issues and their impact on the National Office operations and strategy.
ICT Management (30%)
  • Maintain a National ICT dashboard of all significant/major ICT projects’ status and schedule for implementation and support across the National Office.
  • Provide team leadership by building and maintaining a high performance and motivated National IT team
  • Manage relationships with Role Players and Stakeholders in the ICT industry both internal and external to World Vision Kenya, for example hardware and software vendors, service providers, industry regulators, consultants, etc.
  • Manage the introduction, implementation and support of appropriate ICTs in the National Office in line with Partnership standards and policies and local legal requirements.
  • Manage the introduction of structured end-user capacity building to ensure optimal and efficient use of all the ICT systems/tools available to the organization.
  • Represent the NO in Partnership ICT and other Forums as required by the ND, Regional ICT Director.
ICT Operations (30%)
  • Develop, deploy and maintain appropriate ICT Infrastructure and Connectivity solutions for both NO, SBO IPAs for secure, efficient and effective flow of information to facilitate operations and decision making.
  • Provide, deploy and maintain Personal Productivity Tools such as desk top computers, laptops, Blackberries, Personal Digital Assistants (PDAs), business mobile phones, etc and software based productivity tools such as email, Office Applications (Word, Excel, PowerPoint), WebEx among others.
  • Develop, deploy and maintain appropriate Business Applications that support critical business processes to facilitate operations and decision making such as Sun Systems or custom built partnership applications such as STEP.
  • Develop, deploy and maintain appropriate security systems that ensure Network, Systems and Data Security from internal and external security threats.
  • Develop, document, implement, test and review Business Continuity Plan (Disaster Recovery Plan) in alignment with the National Office Disaster Mitigation and Management Plans for ensuring high systems availability and business continuity.
  • Develop, deploy and maintain performance Monitoring and Reporting systems that provide management and technical reports for decision making and operational support.
ICT Support (15%)
  • Establish appropriate operational procedures, tools and resources for effective and timely delivery of technical support to all users (at the head office and field offices) that ensures high user productivity and guarantees customer satisfaction.
  • Work with the Regional and Global ICT Teams to Leverage global ICT resources to access specialized network or applications support.
  • Provide feedback to Regional and Global ICT teams on performance of various applications and systems for ongoing field performance improvement.
Other (5%)
  • Special assignments as appropriate to the role.
  • Attend, participate in, and lead devotional/chapel meetings as scheduled and convened.
Qualifications, Knowledge, Skills and Abilities
The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience or on-the-job training.
Education
Required
  • Bachelors Degree in Computer Science, Information Technology, Electrical and Electronic Engineer or related field
  • Qualified as a Microsoft Certified Systems Engineer or Cisco Certified Network Associate.
Preferred
  • ITIL Certification will be an added advantage.
Knowledge
Required
  • Demonstrated fluency in both written and spoken English.
  • Working knowledge of Lotus Notes Administration and Internet systems. IBM Certified Professional – Lotus Notes/Domino Administration will be an added advantage.
Preferred
  • Working knowledge of telecommunications systems e.g. VSAT, VHF/HF radios.
Experience
Required
  • 5 years of working experience 2 of which have been in the capacity of managing an ICT Department in a busy environment.
Preferred
  • Possess experiences in ICT project management and implementation.
Skills & Abilities
Required
  • Good communication skills and articulate both verbally and in the written word.
  • Good problem solving and analytical skills.
  • Ability to relate technical issues to a largely non-technical audience (business/ministry).
  • Ability to function in high security risk situations.
  • Willing and able to travel within and outside the country for work assignments and/or to attend national, regional and partnership-wide meetings and events.
  • Good people management skills and experience.
  • A mature and committed Christian.
Job Details
How to Apply
All application letters and detailed CVs together with names of three referees, one of whom must be a church leader/priest/pastor, should be sent to reach the undersigned not later than September 22nd, 2010.
Director
People and Culture
World Vision Kenya
P.O. Box 50816 – 00200 Nairobi, Kenya
Email: recruit_kenya@wvi.org
Please indicate clearly on the envelope or on the subject line “ICT Manager”. (Only short-listed candidates will be contacted).
World Vision is a child focused organization and upholds the rights and wellbeing of children. Our recruitment and selection procedures include screening and background checking for child abuse offenses.
World Vision is an Equal Opportunity Employer.
Our vision for every child, Life in all its fullness, Our prayer for every heart, The will to make it so.


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