We are pleased to announce the following vacancy within the Human Resources Division.
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Learning & Development Officer
HR – L&DO – Aug 2010
Reporting to the Principal Learning & Development Officer , the successful candidate will be involved in researching and designing of training programs, developing E-learning content for blended learning , facilitation and evaluation of learning & development programs / initiatives,
Key Responsibilities:
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Learning & Development Officer
HR – L&DO – Aug 2010
Reporting to the Principal Learning & Development Officer , the successful candidate will be involved in researching and designing of training programs, developing E-learning content for blended learning , facilitation and evaluation of learning & development programs / initiatives,
Key Responsibilities:
- Source, develop and implement E-learning programs and content for all relevant Product and Services training to be hosted in Human Resources Learning Management System;
- Manage the Oracle Learning Management (OLM) System to ensure timely and optimal utilization by learners across the company.
- Manage E-learning projects and automation of Learning and Development processes.
- Manage policies, procedures and processes implementation for Learning and Development.
- Deliver learning and development initiatives using blended learning systems and methodologies for employees across the company
- Develop, design and facilitate all new systems related trainings and other need based interventions for all end user within the Company;
- Validate learning and development needs based on individual staff Performance and Development Review (PDR), changes in the Business, Technology and Succession Planning;
- Carry out end of training evaluation to asses whether objectives set before were addressed and how the training was delivered;
- Carrying out post training evaluation to evaluate the impact on the actual work performance of the participants trained;
- Monitoring and tracking spend on programs assigned;
- Monitoring, analyzing and reporting on Learning & Development initiatives on a Weekly/Monthly/Quarterly/Annual basis and within SLA.
The ideal candidate should possess the following skills and competencies:
- Degree in IT/Technology or Human Resources Management from a recognized university with additional Telecommunication Training experience/certification;
- Higher Diploma in Human Resources Management;
- 4 years post-graduation experience with 2 years demonstrated experience in training facilitation;
- Experience in general and e-learning content development and delivery in a dynamic environment
- Experience in administration of Learning management Systems (LMS’s)
- Certified in designing and facilitating training with advanced presentation skills;
- Ability to execute learning process from analyzing individual or group training needs, defining development plans and delivery;
- Ability to manipulate data to generate training reports weekly, monthly, quarterly & annually;
- Good communication, interpersonal and time management skills;
- Proactive, confident, energetic and ability to work under pressure;
- A team player with a pleasant outgoing personality with empathy and resilience.
All applications must be delivered on or before Monday, 30th August 2010.
The Senior Manager – Talent Acquisition,
Safaricom Limited.
Via email to:hr@safaricom.co.ke
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