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National Service Manager Job Vacancy in Kenya

Job Ref. MN 4518

Our client is a market leader established in Kenya over 40 years ago.

They wish to recruit a
 National Service Manager.

This position is responsible for assisting in the management of service operations in Kenya.

Job Profile
  • Overall administration, organization and technical efficiency of service department in meeting the set budget targets.
  • Strategic acquisition, planning, implementation, commissioning of business projects.
  • Overall recording, assessment, evaluation and reporting of all technical service related product support issues.

  • Service contract preparation, evaluation and implementation.
  • Coordinating health and safety programs in line with company's environmental concern and safe working procedures.
  • Maintaining security and usage of all company vehicles, machinery, building and staff.
  • External service liaison with contracted service providers for proper service delivery e.g. security and fire equipment service providers.
  • Training professional growth and career development of all service staff.
  • Oversee factory operations.
  • Debt collection in Kenya.
Person Profile
  • BSc Mechanical /Electrical Engineer.
  • Good working knowledge of Management of a busy service department.
  • Relevant experience 3 - 5 years in a similar role.
  • Good working knowledge Ms Office, Service contracts software.
  • Specialised training Service Contract Software is an added advantage.
  • A passion for delivering outstanding customer service and have a friendly and outgoing personality.
  • Excellent written and verbal communication skills.
  • Be able to work with little or no supervision.
  • Well proven management skills.
  • Ability to display a high degree of professionalism and integrity.
  • Must be willing to grow and learn.
  • Must be responsible and flexible.
Send your application with a detailed CV and a daytime telephone number. You MUST disclose your current or past salary. Failure to disclose may disqualify your application.

Send your application by hand, courier, post or email so as to reach us by 27th August 2010. Mark Job Ref. No. on top left of the envelope.

Send to:

Executive Selections Division,
Manpower Service (K) Ltd,
3rd Floor, Landmark Plaza,
Directly Opposite Nairobi Hospital Entrance,
P.O. Box 50736 - 00200,


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