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Zinduka Afrika ICT Support Expert Terms of Reference

Zinduka Afrika a Local NGO is looking for an ICT (Information Communication and Technology) Support.
ICT- Responsibilities
  • Manage network and server
  • Ensuring data is backed up on a regular basis
  • Overseeing computer security and anti-virus updates etc.
  • Carrying out computer “maintenance” tasks and providing IT support to computer users within the office
  • First port of call and initial troubleshooting of IT problems and resolving if possible
  • Logging all IT problems and resolutions
  • Liaising with external support company on IT and communication work
  • Overseeing file management on centralized resource (e.g. server) or on individual workstations

  • Inducting new staff on IT systems
  • Keeping website updated (or liaising with whoever does this)
  • Keeping inventory of hardware and maintenance records
  • Ensuring all software is properly licensed
  • Providing input into Communication and IT strategy and annual communication IT budget
  • Input into one-off projects such as database development
  • Input into communication and IT acceptable use policy development
  • Keep abreast of IT technology, maintain library of information
  • Advising on training needs and courses available.
Key Requirements
  • Holder of a Degree in Computer Science, Information Technology or any other related field from a recognized institution
  • Must be a Christian
  • Two years of Information Communication Technology(ICT) experience specifically in an NGO
  • Good communications skills.
Kindly send your profile on Email: or before 18th June 2010.

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